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Value network analysis for complex service systems: a case study on Taiwan’s mobile application services
16 references·2 citing·34 second hop
Value network analysis for complex service systems: a case study on Taiwan’s mobile application services (2014)Value network analysis for complex servic…Moving Forward and Making a Difference: Research Priorities for the Science of Service (2010)Moving Forward and Making a D…The service system is the basic abstraction of service science (2009)The service system is the bas…Service, value networks and learning (2009)Service, value networks and l…On value and value co-creation: A service systems and service logic perspective (2008)On value and value co-creatio…Steps toward a science of service systems (2007)Steps toward a science of ser…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…System Dynamics: Systems Thinking and Modeling for a Complex World (2002)System Dynamics: Systems Thin…Business Dynamics: Systems Thinking and Modeling for a Complex World (2000)Business Dynamics: Systems Th…First-mover (dis)advantages: retrospective and link with the resource-based view (1998)First-mover (dis)advantages: …Formal aspects of model validity and validation in system dynamics (1996)Formal aspects of model valid…System dynamics, systems thinking, and soft OR (1994)System dynamics, systems thin…First-mover advantages (1988)First-mover advantagesNetwork externalities, competition, and compatibility (1985)Network externalities, compet…A New Product Growth Model for Consumer Durables (1976)A New Product Growth Model fo…A New Product Growth for Model Consumer Durables (1969)A New Product Growth for Mode…The identification of new service opportunities: a case-based morphological analysis (2016)The identification of new ser…Modeling and analysis for mobile application services: The perspective of mobile network operators (2016)Modeling and analysis for mob…Structural Inertia and Organizational Change (1984)Profiting from technological innovation: Implications for integration, collaboration, licensing and public policy (1986)First-Mover Advantage: A Synthesis, Conceptual Framework, and Research Propositions (1992)The Theory of Economic Development (2003)It's All about Me: Narcissistic Chief Executive Officers and Their Effects on Company Strategy and Performance (2007)Is innovation always beneficial? A meta-analysis of the relationship between innovation and performance in SMEs (2010)Modeling Managerial Behavior: Misperceptions of Feedback in a Dynamic Decision Making Experiment (1989)A system dynamics model for dynamic capacity planning of remanufacturing in closed-loop supply chains (2005)The Use of System Dynamics Simulation in Water Resources Management (2008)Selecting among five common modelling approaches for integrated environmental assessment and management (2013)From value chain to value constellation: designing interactive strategy. (1993)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Institutions and axioms: an extension and update of service-dominant logic (2015)Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)The fifth discipline, the art and practice of the learning organization (1991)Mental Models: An Interdisciplinary Synthesis of Theory and Methods (2011)Systems Science Methods in Public Health: Dynamics, Networks, and Agents (2012)A Definition of Systems Thinking: A Systems Approach (2015)Competing Technologies, Increasing Returns, and Lock-In by Historical Events (1989)A Simple Model of Herd Behavior (1992)Dynamic capabilities and strategic management (1997)Using Online Conversations to Study Word-of-Mouth Communication (2004)Electronic word-of-mouth in hospitality and tourism management (2007)What Makes Online Content Viral? (2011)Promoting novelty, rigor, and style in energy social science: Towards codes of practice for appropriate methods and research design (2018)Artificial Intelligence and Management: The Automation–Augmentation Paradox (2021)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2000Business Dynamics: Systems Thinking and Modeling for a Complex World9,353 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 1985Network externalities, competition, and compatibility6,093 cited
  • 1969A New Product Growth for Model Consumer Durables5,999 cited
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  • 1988First-mover advantages3,656 cited
  • 2008On value and value co-creation: A service systems and service logic perspective3,154 cited
  • 2002System Dynamics: Systems Thinking and Modeling for a Complex World1,720 cited
  • 1996Formal aspects of model validity and validation in system dynamics1,592 cited
  • 2010Moving Forward and Making a Difference: Research Priorities for the Science of Service1,545 cited
  • 2007Steps toward a science of service systems1,263 cited
  • 1998First-mover (dis)advantages: retrospective and link with the resource-based view1,256 cited
  • 1994System dynamics, systems thinking, and soft OR1,118 cited
  • 2009Service, value networks and learning983 cited

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2009
The service system is the basic abstraction of service science
786 cited

Cited by

  • 2016Modeling and analysis for mobile application services: The perspective of mobile network operators26 cited
  • 2016The identification of new service opportunities: a case-based morphological analysis11 cited