References

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• 1995Performance measurement system design3,257 cited
• 1994A framework for quality management research and an associated measurement instrument1,968 cited
• 1996Development and Validation of TQM Implementation Constructs1,773 cited
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• 2006Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study764 cited
• 2002Quality management re‐visited: a reflective review and agenda for future research720 cited
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• 2006The impact of total quality management on innovation366 cited
• 2003Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and Implications for Leading a TQM Transformation*364 cited
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• 2006The impact of organizational culture on the successful implementation of total quality management304 cited
• 2008The Role of Culture as Driver of Quality Management and Performance: Infrastructure Versus Core Quality Practices*295 cited