SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

THE CITIZEN'S CHARTER: OPPORTUNITIES FOR USERS’PERSPECTIVES? · Study

ArticleShelves

ArticleTHE CITIZEN'S CHARTER: OPPORTUNITIES FOR USERS’PERSPECTIVES?

Jonathan Quetzal Tritter1994

Article1994

THE CITIZEN'S CHARTER: OPPORTUNITIES FOR USERS’PERSPECTIVES?

Jonathan Quetzal Tritter

18 citations·0/0 files stored·The Political Quarterly

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Public Policy and Administration Research Public Administration and Governance E-Government and Public Services

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 18 citations exist upstream.

References

1992CHANGE IN THE MANAGEMENT OF PUBLIC SERVICES 1993The UK Citizen’s Charter: Origins and Implementation in Three Agencies 1992CITIZEN'S CHARTER: THE CULTURAL CHALLENGE

Cited by

2012An Implementation Framework for Public Service Charters: Results of a concept mapping study

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2005Citizens as Customers - Charters and the Contractualisation of Quality in Public Servicesarticle · 2 shared references 1993Reflections on Responsive Public Administration in Hong Kong: The Citizen’s Charter, Performance Pledges and Beyondarticle · 2 shared references 1995Administrative Reform, Ethics and Openness: The Balance between Effectiveness and Administrative Identityarticle · 2 shared references 2005The Politics of Path Dependency: Political Conflict in Historical Institutionalismarticle · 1 shared reference 1996Paradox, Defense and Attachment: Accessing and Working with Emotions and Relations Underlying Organizational Changearticle · 1 shared reference 2016Foundations and trends in performance management. A twenty-five years bibliometric analysis in business and public administration domainsarticle · 1 shared reference

Details

Year1994

Typearticle

Published1994-10-01

VenueThe Political Quarterly

ISSN-L0032-3179

Languageen

Citations18

Files0 public / 0

ShelfPublic Policy and Administration Research

Identifiers

doi10.1111/j.1467-923x.1994.tb01554.x

openalex_workW2033408490

Links

Imported from OpenAlex (CC0) — nothing here is generated.