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The Impact of Outliers on Cronbach’s Coefficient Alpha Estimate of Reliability: Ordinal/Rating Scale Item Responses

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References

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1971Is There an Optimal Number of Alternatives for Likert Scale Items? Study I: Reliability and Validity574 cited
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2004Impact of the Number of Response Categories and Anchor Labels on Coefficient Alpha and Test-Retest Reliability412 cited
1993Is the selection of statistical methods governed by level of measurement?300 cited
1977A Monte Carlo study of factors affecting three indices of composite scale reliability.170 cited

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