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A survey on the advancement of QA (quality assurance) to TQM (total quality management) for construction contractors in Hong Kong
9 references·0 citing·38 second hop
A survey on the advancement of QA (quality assurance) to TQM (total quality management) for construction contractors in Hong Kong (2009)A survey on the advancement of QA (qualit…A comparison of quality management systems in the construction industries of Hong Kong and the USA (2005)A comparison of quality manag…Total quality management in Australian contracting organisations: pre‐conditions for successful implementation (2004)Total quality management in A…Implementing Total Quality Management in Construction Firms (2003)Implementing Total Quality Ma…Evaluating outcomes from ISO 9000-certified quality systems of Hong Kong constructors (2001)Evaluating outcomes from ISO …Quest for continuous quality improvement for public housing construction in Hong Kong (2000)Quest for continuous quality …Some observations on the issues of quality cost in construction (1997)Some observations on the issu…Measuring customer satisfaction : survey design, use, and statistical analysis methods (1997)Measuring customer satisfacti…A framework for implementing TQM in construction (1996)A framework for implementing …Quality Management in Construction Industry (1991)Quality Management in Constru…Case Study Research: Design and Methods (1984)Case Study Research (2004)A change of masters (2020)Critical Success Factors for Construction Projects (1992)A construction quality costs quantifying system for the building industry (1998)ISO 9000 and the U.S. Construction Industry (2003)Defects and rework in new build: an analysis of the phenomenon and drivers (2007)The use of quality management tools and techniques in ISO 9001:2000 certified companies: the Greek case (2009)Governance using ISO 9001:2000 challenges and barriers: empirical study applied on the Jordanian private mobile companies (2012)Total quality control (1961)Out of the Crisis (1982)Juran on planning for quality (1988)Benchmarking in Construction Industry (1995)Obstacles to implementing total quality management in the UK construction industry (1998)The propagation of rework benchmark metrics for construction (1999)Applied Cost Engineering (1996)Factors influencing reworks occurrence in construction: a study of selected building projects in Nigeria (2010)Total quality management: practice and outcomes in the largest US firms (1995)Total Quality Management: Text with Cases (1995)Critical factors and performance measures of TQM (2001)Implementing integration of ISO 9001 and ISO 14001 for construction (2005)Organizational culture and TQM implementation in construction firms in Singapore (2008)The impact of incentive mechanisms on project performance (2011)Culture shock: Psychological reactions to unfamiliar environments (1986)ISO 14000 and the Construction Industry: Survey in China (2003)Kaizen: The key to Japan‚s competitive success (2009)Impacts of multi-layer chain subcontracting on project management performance (2010)Transaction Cost Economics (2014)Causes of High Costs of Construction in Nigeria (1988)An investigation of ISO 9000 adoption in Saudi Arabia (2006)ISO 9000 certification and construction project performance: The Malaysian experience (2010)Motivations and impacts in the firm and stakeholders of quality certification: Evidence from small- and medium-sized service enterprises (2011)Improvement tools in the UK construction industry (2005)MBNQA‐oriented self‐assessment quality management system for contractors: fuzzy AHP approach (2008)Total quality management (TQM) implementation in the Nigerian construction industry (2021)Determining Attribute Importance in a Service Satisfaction Model (2004)Development of a customer satisfaction evaluation model for construction project management (2007)An analysis of customer satisfaction in a higher education context (2010)
this work references cited by second hop

References

  • 1997Measuring customer satisfaction : survey design, use, and statistical analysis methods226 cited
  • 2003Implementing Total Quality Management in Construction Firms207 cited
  • 2000Quest for continuous quality improvement for public housing construction in Hong Kong107 cited
  • 2005A comparison of quality management systems in the construction industries of Hong Kong and the USA89 cited
  • 2001Evaluating outcomes from ISO 9000-certified quality systems of Hong Kong constructors88 cited
  • 1991Quality Management in Construction Industry88 cited
  • 1996A framework for implementing TQM in construction87 cited
  • 1997Some observations on the issues of quality cost in construction44 cited
  • 2004Total quality management in Australian contracting organisations: pre‐conditions for successful implementation18 cited

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