Experiences in Online Process Groups: A Qualitative Study

Abstract

Online group counseling is an area scant with research, as much investigation has focused on the provision of online individual counseling services. During the course of an academic year, 12 master’s-level counseling students participated in 2 online (videoconferencing) process groups. The purpose of this phenomenological study was to gain insight into members’ experiences in online counseling groups. Several themes were identified, including the linear nature of the group, superficial engagement within the group, and feeling disconnected from one another. Limitations and implications are discussed.

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