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Image, Satisfaction and Loyalty—The Case of Cape Town
16 references·2 citing·37 second hop
Image, Satisfaction and Loyalty—The Case of Cape Town (2008)Image, Satisfaction and Loyalty—The Case …Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Examining the structural rela…How destination image and evaluative factors affect behavioral intentions? (2006)How destination image and eva…Factors influencing destination image (2004)Factors influencing destinati…Structural equation modeling with AMOS: basic concepts, applications, and programming (2000)Structural equation modeling …Quality, satisfaction and behavioral intentions (2000)Quality, satisfaction and beh…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Marketing Research: An Applied Orientation (1994)Marketing Research: An Applie…Image Formation Process (1994)Image Formation ProcessCustomer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Customer Satisfaction, Market…Measuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …A National Customer Satisfaction Barometer: The Swedish Experience (1992)A National Customer Satisfact…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Understanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…New trends in information search and their influence on destination loyalty: Digital destinations and relationship marketing (2017)New trends in information sea…Examining a consumption values theory approach of young tourists toward destination choice intentions (2014)Examining a consumption value…Possessions and the Extended Self (1988)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? 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References

  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 2000Structural equation modeling with AMOS: basic concepts, applications, and programming17,968 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 1992Measuring Service Quality: A Reexamination and Extension10,646 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 1994Marketing Research: An Applied Orientation7,087 cited
  • 1992A National Customer Satisfaction Barometer: The Swedish Experience5,637 cited
  • 1994Customer Satisfaction, Market Share, and Profitability: Findings From Sweden4,531 cited
  • 2000Quality, satisfaction and behavioral intentions2,686 cited
  • 2006How destination image and evaluative factors affect behavioral intentions?2,587 cited
  • 2004Factors influencing destination image2,489 cited
  • 2007Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach

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2,385 cited
  • 1994Image Formation Process2,267 cited
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    • 2017New trends in information search and their influence on destination loyalty: Digital destinations and relationship marketing121 cited
    • 2014Examining a consumption values theory approach of young tourists toward destination choice intentions120 cited