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Building trustworthy software agents

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References

1972Trust and Managerial Problem Solving2,142 cited
1980Interpersonal trust, trustworthiness, and gullibility.1,694 cited
1994Formalising Trust as a Computational Concept1,475 cited
2000A survey of trust in internet applications1,157 cited
2001Relational agents479 cited

Cited by

2004Analysing the Relationship between Risk and Trust249 cited
2005PET: A PErsonalized Trust Model with Reputation and Risk Evaluation for P2P Resource Sharing156 cited
2021Customer Loyalty towards Islamic Banks: The Mediating Role of Trust and Attitude73 cited
2022Impact of corporate social responsibility on customer loyalty: Evidence from the Vietnamese jewellery industry37 cited
2017Building trust in Islamic finance products and services33 cited
2012TRUST AND COMMITMENT: DO THEY INFLUENCE E-CUSTOMER RELATIONSHIP PERFORMANCE?30 cited
2022Islamic bank customer satisfaction, trust, loyalty and word of mouth: the CREATOR model28 cited
2022Determinants of Customer Trust: A Study on Safety, Ease-of-use, and Perceived usefulness of Herbal Products of Kuku Bima Ener-G25 cited
2024Determinants of e-commerce customer satisfaction: mediating role of IT innovation acceptance6 cited

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2022

Does Digital Transformation Impact Customer Experience?

6 cited