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EXPLAINING VARIATION IN PERCEPTIONS OF RED TAPE: A PROFESSIONALISM-MARKETIZATION MODEL
16 references·16 citing·44 second hopsampled
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References

  • 1981Street-Level Bureaucracy: Dilemmas of the Individual in Public Services8,971 cited
  • 1990Bureaucracy: what government agencies do and why they do it3,795 cited
  • 2017Corruption and Development: A Review of Issues2,617 cited
  • 2017The Bureaucratic Phenomenon1,861 cited
  • 1998The Quality of Goverment915 cited
  • 2006Agents or Stewards: Using Theory to Understand the Government-Nonprofit Social Service Contracting Relationship887 cited
  • 2000Why Elephants Gallop: Assessing and Predicting Organizational Performance in Federal Agencies615 cited
  • 1982Reward Preferences among Public and Private Managers: In Search of the Service Ethic602 cited
  • 1997A Theory of Misgovernance587 cited
  • 1994In an Age of Experts557 cited
  • 1995Public Services and Market Mechanisms531 cited
  • 1995Public Services and Market Mechanisms: Competition, Contracting and the New Public Management431 cited
  • 1993A Theory Of Government “Red Tape”387 cited
  • 1990Management Information Systems in Public and Private Organizations: An Empirical Test344 cited
  • 1995Research Note: Public and Private Managers' Perceptions of Red Tape322 cited

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  • 1998Bureaucratic Theory Meets Reality: Public Choice and Service Contracting in U. S. Local Government322 cited
  • Cited by

    • 2016Stress and turnover intents in international organizations: social support and work–life balance as resources91 cited
    • 2017ETHICAL CLIMATE AND RULE BENDING: HOW ORGANIZATIONAL NORMS CONTRIBUTE TO UNINTENDED RULE CONSEQUENCES83 cited
    • 2017Perceived Organizational Red Tape and Organizational Performance in Public Services67 cited
    • 2022The ontology, origin, and impact of divisive public sector rules: A meta‐narrative review of the red tape and administrative burden literatures67 cited
    • 2014Crowdsourcing and regulatory reviews: A new way of challenging red tape in B ritish government?65 cited
    • 2022Can effective organizational rules keep employees from leaving? a study of green tape and turnover intention63 cited
    • 2013BEYOND THE RULES: THE EFFECT OF OUTCOME FAVOURABILITY ON RED TAPE PERCEPTIONS60 cited
    • 2023Understanding Quiet Quitting: Triggers, Antecedents and Consequences51 cited
    • 2012Effects of Managers' Work Motivation and Networking Activity on Their Reported Levels of External Red Tape49 cited
    • 2017Individual and organizational support43 cited
    • 2019Red Tape, Rule Burden, and Legitimate Performance Trade-Offs: Results from a Vignette Experiment33 cited
    • 2016Connecting Knowledge of Rule-breaking and Perceived Red Tape: How Behavioral Attribution Influences Red Tape Perceptions32 cited
    • 2014STRATEGY CONTENT AND PUBLIC SERVICE PROVIDER PERFORMANCE IN THE UK: AN ALTERNATIVE APPROACH25 cited
    • 2015HRM practices sustaining PSM: when values congruency matters22 cited
    • 2021Risk Management Practices by South African Universities: An Annual Report Disclosure Analysis22 cited
    • 2023‘Feeling out’ the rules: A psychological process theory of red tape21 cited