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Perceptions of tourism products
16 references·1 citing·43 second hop
Perceptions of tourism products (2009)Perceptions of tourism productsThe Motivation to Work (2017)The Motivation to WorkUnderstanding and meeting the challenges of consumer/tourist experience research (2009)Understanding and meeting the…Effects of Theatrical Elements on Experiential Quality and Loyalty Intentions for Theme Parks (2008)Effects of Theatrical Element…Measuring Experience Economy Concepts: Tourism Applications (2007)Measuring Experience Economy …From Service to Experience: Understanding and Defining the Hospitality Business (2007)From Service to Experience: U…Event tourism: Definition, evolution, and research (2007)Event tourism: Definition, ev…Examining the mediating role of festival visitors’ satisfaction in the relationship between service quality and behavioral intentions (2006)Examining the mediating role …Building Great Customer Experiences (2002)Building Great Customer Exper…Determinants of hotel guests’ satisfaction and repeat patronage in the Hong Kong hotel industry (2001)Determinants of hotel guests’…The experience economy: work is theatre & every business a stage (1999)The experience economy: work …Motives of visitors attending festival events (1997)Motives of visitors attending…The tourism product (1994)The tourism productRiver Magic: Extraordinary Experience and the Extended Service Encounter (1993)River Magic: Extraordinary Ex…A Strategy for Customer Satisfaction (1992)A Strategy for Customer Satis…Tourism marketing and management handbook. (1989)Tourism marketing and managem…Information and Consumer Behavior (1970)Information and Consumer Beha…Experience intensification to purchase intentions of derivative works in service-intensive industries: An empirical study (2024)Experience intensification to…A theory of human motivation. (1943)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Segmentation of festival motivation by nationality and satisfaction (2003)Progress and prospects for event tourism research (2015)A THEORY OF HUMAN MOTIVATION (2017)The Ritual Process: Structure and Anti-Structure (1976)Flow: the psychology of optimal experience (1990)Flow: The Psychology of Optimal Experience (1991)Creativity and tourism (2011)What makes an event a mega-event? Definitions and sizes (2015)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Liberatory Postmodernism and the Reenchantment of Consumption (1995)Development of a Scale to Measure Memorable Tourism Experiences (2010)Exploring the essence of memorable tourism experiences (2011)Modernity and Self-Identity: Self and Society in the Late Modern Age (2020)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Measuring Service Quality: A Reexamination and Extension (1992)The business value of online consumer reviews and management response to hotel performance (2014)Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation (2016)Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty (2018)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Dimensions of Cruisers’ Experiences, Satisfaction, and Intention to Recommend (2009)Measuring Tourists’ Emotional Experiences toward Hedonic Holiday Destinations (2009)Principles of Marketing (1972)Beyond boredom and anxiety (1975)Sustainable tourist behaviour – a discussion of opportunities for change (2007)Tourism supply chain management: A new research agenda (2009)Tourism product development and product diversification in destinations (2015)A Marketing Approach to the Tourist Experience (2007)Value in use through service experience (2008)An epistemological view of consumer experiences (2010)Evolving to a New Dominant Logic for Marketing (2003)Co-creation experiences: The next practice in value creation (2004)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Workplace spirituality and employee work attitudes (2003)Positive Psychology in Clinical Practice (2004)Media, Tasks, and Communication Processes: A Theory of Media Synchronicity1 (2008)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Antecedents and Consequences of Customer Satisfaction for Firms (1993)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)
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References

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  • 2017The Motivation to Work5,564 cited
  • 1999The experience economy: work is theatre & every business a stage2,681 cited
  • 1993River Magic: Extraordinary Experience and the Extended Service Encounter2,572 cited
  • 2007Event tourism: Definition, evolution, and research2,247 cited
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  • 2007From Service to Experience: Understanding and Defining the Hospitality Business352 cited
  • 2008Effects of Theatrical Elements on Experiential Quality and Loyalty Intentions for Theme Parks341 cited
  • 2006

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Examining the mediating role of festival visitors’ satisfaction in the relationship between service quality and behavioral intentions
309 cited

Cited by

  • 2024Experience intensification to purchase intentions of derivative works in service-intensive industries: An empirical study10 cited