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Can emotional loyalty training improve workforce retention rates in social care? A case study of four provider organizations in rural Cumbria
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Can emotional loyalty training improve workforce retention rates in social care? A case study of four provider organizations in rural Cumbria (2011)Can emotional loyalty training improve wo…Evaluating Training Programs : The Four Levels (2009)Evaluating Training Programs …The Meaning of Employee Engagement (2008)The Meaning of Employee Engag…Factors associated with the recruitment and retention of social workers in Wales: employer and employee perspectives (2008)Factors associated with the r…Evaluating Training Programmes (2006)Evaluating Training ProgrammesEmotional Intelligence, Emotion and Social Work: Context, Characteristics, Complications and Contribution (2006)Emotional Intelligence, Emoti…Bringing emotion to work (2005)Bringing emotion to workIs your loyalty programme really building loyalty? Why increasing emotional attachment, not just repeat buying, is key to maximising programme success (2003)Is your loyalty programme rea…Emotional Intelligence: Why It Can Matter More Than IQ (1995)Emotional Intelligence: Why I…Qualitative data analysis for applied policy research (2002)Mental health, burnout and job satisfaction among mental health social workers in England and Wales (2005)Qualitative data analysis for applied policy research (2010)Whether Professional Training Matters: Attitudinal Antecedents to the Turnover Intentions of Social Workers in Guangzhou, China (2018)Predictors of Job Satisfaction among New MSWs: The Role of Organizational Factors (2020)Social Workers and Self-Care: A Promoted yet Unexamined Concept? (2020)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test. (2010)WORK ENGAGEMENT: A QUANTITATIVE REVIEW AND TEST OF ITS RELATIONS WITH TASK AND CONTEXTUAL PERFORMANCE (2011)Burnout and Work Engagement: The JD–R Approach (2014)Men and Women of the Corporation. (1978)The Managed Heart: Commercialization of Human Feeling (1984)Emotional Intelligence (1990)Managing Emotional Intelligence in U.S. Cities: A Study of Social Skills among Public Managers (2008)Emotional Intelligence and Creativity: The Mediating Role of Generosity and Vigor (2013)At Least I’m My Own Boss! Explaining Consent, Coercion and Resistance in Platform Work (2020)Frames of Mind: The Theory of Multiple Intelligences (1984)The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. (2001)'A Friend and an Equal': Do Young People in Care Seek the Impossible from their Social Workers? (2008)Emotional Resilience in the Helping Professions and how it can be Enhanced (2014)What's All this Talk About Emotion? Developing Emotional Intelligence in Social Work Students (2014)The Dimensions, Antecedents, and Consequences of Emotional Labor (1996)Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)Emotional Labor and Burnout: Comparing Two Perspectives of “People Work” (2002)The flawed four‐level evaluation model (1996)Key questions regarding work engagement (2010)The Science of Training and Development in Organizations (2012)The tie that blinds? Developing and validating a scale to measure emotional attachment to a sport team (2015)The differential effect of cognitive and emotional elements of experience quality on the customer-service provider’s relationship (2018)Multi-Item Scale Development for Online Consumption Emotion Construct And Psychometric Evaluation for Relationship Marketing (2020)Unveiling professional learning: Shifting from the delivery of courses to an understanding of the processes (2006)Evaluation of Corporate Training Programs: Perspectives and Issues for Further Research (2008)Training professionalisation and SME performance (2019)
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References

  • 1995Emotional Intelligence: Why It Can Matter More Than IQ7,214 cited
  • 2009Evaluating Training Programs : The Four Levels4,738 cited
  • 2008The Meaning of Employee Engagement3,367 cited
  • 2006Emotional Intelligence, Emotion and Social Work: Context, Characteristics, Complications and Contribution275 cited
  • 2005Bringing emotion to work116 cited
  • 2003Is your loyalty programme really building loyalty? Why increasing emotional attachment, not just repeat buying, is key to maximising programme success64 cited
  • 2006Evaluating Training Programmes39 cited
  • 2008Factors associated with the recruitment and retention of social workers in Wales: employer and employee perspectives34 cited

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