A multisource model of perceived organizational support and performance

Abstract

This field study asks three questions concerning perceived organizational support (POS): 1) Does support from stakeholders such as direct reports predict POS?, 2) Does an additive model of support stemming from supervisors (PSS), coworkers (PCS), and direct reports/internal customers (DRS) predict POS better than the individual support variables?, and 3) Does POS predict counterproductive work behaviors (CWB)? Results (n=154) indicate strong relationships among all support variables, but only PCS and PSS predict POS. Findings also indicate POS is a strong predictor of both in-role and extrarole performance, as well as counterproductive work behaviors. Practical and theoretical implications are discussed.

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