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The effects of emotional intelligence on counterproductive work behaviors and organizational citizen behaviors among food and beverage employees in a deluxe hotel
16 references·16 citing·31 second hopsampled
The effects of emotional intelligence on counterproductive work behaviors and organizational citizen behaviors among food and beverage employees in a deluxe hotel (2011)The effects of emotional intelligence on …What is Emotional Intelligence? (2015)What is Emotional Intelligenc…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…The effects of leader and follower emotional intelligence on performance and attitude (2002)The effects of leader and fol…Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research (2000)Organizational Citizenship Be…Development of a measure of workplace deviance. (2000)Development of a measure of w…Working with Emotional Intelligence (1999)Working with Emotional Intell…Emotional intelligence meets traditional standards for an intelligence (1999)Emotional intelligence meets …Development and validation of a measure of emotional intelligence (1998)Development and validation of…Handbook of industrial and organizational psychology (1993)Handbook of industrial and or…Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors (1991)Job Satisfaction and Organiza…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Positive affect facilitates creative problem solving. (1987)Positive affect facilitates c…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Significance tests and goodness of fit in the analysis of covariance structures. (1980)Significance tests and goodne…Handbook of Industrial and Organizational Psychology. (1977)Handbook of Industrial and Or…Modern Factor Analysis (1968)Modern Factor AnalysisThe Effect of Participative Leadership Style on Employees’ Performance: The Contingent Role of Institutional Theory (2022)The Effect of Participative L…Emotional Intelligence as an Important Asset for HR in Organizations: Attitudes and Working Variables (2019)Emotional Intelligence as an …Deviance, deviant behaviour and hospitality management: Sources, forms and drivers (2019)Deviance, deviant behaviour a…Development of hospitality and tourism employees’ emotional intelligence through developing their emotion recognition abilities (2019)Development of hospitality an…Shaping the organizational citizenship behavior or workplace deviance: Key determining factors in the hospitality workforce (2018)Shaping the organizational ci…Emotional intelligence and creative performance: Looking through the lens of environmental uncertainty and cultural intelligence (2018)Emotional intelligence and cr…Transformational leadership and organizational citizenship behavior: Modeling emotional intelligence as mediator (2017)Transformational leadership a…Transformational leadership and organizational citizenship behavior (2017)Transformational leadership a…Dark Triad, Perceptions of Organizational Politics and Counterproductive Work Behaviors: The Moderating Effect of Political Skills (2017)Dark Triad, Perceptions of Or…Why is employees’ emotional intelligence important? (2016)Why is employees’ emotional i…The influence of hospitality leaders’ relational transparency on followers’ trust and deviance behaviors: Mediating role of behavioral integrity (2016)The influence of hospitality …Individual differences as antecedents of leader behavior: Towards an understanding of multi-level outcomes (2016)Individual differences as ant…Counterproductive work behavior among frontline government employees: Role of personality, emotional intelligence, affectivity, emotional labor, and emotional exhaustion (2016)Counterproductive work behavi…Job insecurity and counterproductive behavior of casino dealers – the mediating role of affective commitment and moderating role of supervisor support (2014)Job insecurity and counterpro…An Examination of Emotional Intelligence as an Antecedent of Servant Leadership (2014)An Examination of Emotional I…Does Work Engagement Mediate the Effect of Polychronicity on Performance Outcomes? A Study in the Hospitality Industry in Northern Cyprus (2012)Does Work Engagement Mediate …Employee-Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover. (1984)Research in Organizational Behavior (1984)Organizational Citizenship Behavior: The Good Soldier Syndrome. (1988)The Commitment-Trust Theory of Relationship Marketing (1994)AFFECT- AND COGNITION-BASED TRUST AS FOUNDATIONS FOR INTERPERSONAL COOPERATION IN ORGANIZATIONS. (1995)Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. (2001)Exchange and Power in Social Life. (1965)Self-Reports in Organizational Research: Problems and Prospects (1986)Ethical leadership: A social learning perspective for construct development and testing (2005)Ethical leadership: A review and future directions (2006)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A Reliability Coefficient for Maximum Likelihood Factor Analysis (1973)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)TARGET ARTICLES: "Emotional Intelligence: Theory, Findings, and Implications" (2004)The Bar-On model of emotional-social intelligence (ESI). (2006)Evaluating the use of exploratory factor analysis in psychological research. (1999)The job demands-resources model of burnout. (2001)Focus on Formative Feedback (2008)The Prosocial Classroom: Teacher Social and Emotional Competence in Relation to Student and Classroom Outcomes (2008)THE BIG FIVE PERSONALITY DIMENSIONS AND JOB PERFORMANCE: A META‐ANALYSIS (1991)Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. (2002)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1980Significance tests and goodness of fit in the analysis of covariance structures.19,061 cited
  • 1977Handbook of Industrial and Organizational Psychology.11,945 cited
  • 1991Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors6,266 cited
  • 1999Working with Emotional Intelligence6,248 cited
  • 2000Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research5,889 cited
  • 1993Handbook of industrial and organizational psychology5,339 cited
  • 2015What is Emotional Intelligence?4,468 cited
  • 1998Development and validation of a measure of emotional intelligence3,852 cited
  • 2002The effects of leader and follower emotional intelligence on performance and attitude3,231 cited
  • 1968Modern Factor Analysis3,177 cited
  • 2000Development of a measure of workplace deviance.3,082 cited

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  • 1987Positive affect facilitates creative problem solving.2,987 cited
  • 1999Emotional intelligence meets traditional standards for an intelligence2,863 cited
  • Cited by

    • 2018Emotional intelligence and creative performance: Looking through the lens of environmental uncertainty and cultural intelligence173 cited
    • 2019Deviance, deviant behaviour and hospitality management: Sources, forms and drivers132 cited
    • 2014An Examination of Emotional Intelligence as an Antecedent of Servant Leadership123 cited
    • 2014Job insecurity and counterproductive behavior of casino dealers – the mediating role of affective commitment and moderating role of supervisor support113 cited
    • 2017Transformational leadership and organizational citizenship behavior108 cited
    • 2016Counterproductive work behavior among frontline government employees: Role of personality, emotional intelligence, affectivity, emotional labor, and emotional exhaustion107 cited
    • 2022The Effect of Participative Leadership Style on Employees’ Performance: The Contingent Role of Institutional Theory100 cited
    • 2019Emotional Intelligence as an Important Asset for HR in Organizations: Attitudes and Working Variables99 cited
    • 2016Individual differences as antecedents of leader behavior: Towards an understanding of multi-level outcomes92 cited
    • 2017Dark Triad, Perceptions of Organizational Politics and Counterproductive Work Behaviors: The Moderating Effect of Political Skills89 cited
    • 2017Transformational leadership and organizational citizenship behavior: Modeling emotional intelligence as mediator86 cited
    • 2016Why is employees’ emotional intelligence important?82 cited
    • 2019Development of hospitality and tourism employees’ emotional intelligence through developing their emotion recognition abilities77 cited
    • 2016The influence of hospitality leaders’ relational transparency on followers’ trust and deviance behaviors: Mediating role of behavioral integrity76 cited
    • 2012Does Work Engagement Mediate the Effect of Polychronicity on Performance Outcomes? A Study in the Hospitality Industry in Northern Cyprus73 cited
    • 2018Shaping the organizational citizenship behavior or workplace deviance: Key determining factors in the hospitality workforce72 cited