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Reconceptualising benchmarking development in UK organisations: the effects of size and sector
16 references·2 citing·41 second hop
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  • 2013

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Measuring Business Performance
263 cited

Cited by

  • 2017Service quality benchmarking via a novel approach based on fuzzy ELECTRE III and IPA: an empirical case involving the Italian public healthcare context39 cited
  • 2014An investigation of lead benchmarking implementation15 cited