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Assessment of facilities management performance in higher education properties

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References

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Cited by

2017Performance assessment of buildings via post-occupancy evaluation: A case study of the building of the architecture and software engineering departments in Salahaddin University-Erbil, Iraq96 cited
2015A framework for measuring student and staff satisfaction with university campus facilities96 cited
2014KPIs for facility's performance assessment, Part I: identification and categorization of core indicators86 cited

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2011

The added value of facility management in the educational environment

85 cited

2009Factors That Influence Student's Level of Satisfaction With Regards To Higher Educational Facilities Services78 cited

2000Assessment of facilities management performance71 cited

2009Customer performance measurement in facilities management68 cited

2008A constructive study on creating core business relevant CREM strategy and performance measures68 cited

2008User perceptions in workplace productivity and strategic FM delivery62 cited

2015A conceptual framework to identify spatial implications of new ways of learning in higher education56 cited

2007A performance measurement system for facility management44 cited

2010Improving service provision through better management and measurement of customer satisfaction in facilities management40 cited

2012The Possibility of Implementing Balanced Scorecard in Jordanian Private Universities32 cited

2009National standards of customer satisfaction in facilities management32 cited

2019MEASURING THE PERFORMANCE OF ASSETS: A REVIEW OF THE FACILITY CONDITION INDEX29 cited

2010Performance management practices, information and communication technology (ICT) adoption and managed performance28 cited