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Public sector purchasing of health services: A comparison with private sector purchasing
16 references·16 citing·37 second hopsampled
Public sector purchasing of health services: A comparison with private sector purchasing (2004)Public sector purchasing of health servic…Services Marketing is Different (2023)Services Marketing is Differe…Understanding Business Markets (1997)Understanding Business MarketsManaging Through Networks: Some Issues and Implications for the NHS (1996)Managing Through Networks: So…Relationship Marketing of Services--Growing Interest, Emerging Perspectives (1995)Relationship Marketing of Ser…Dyadic Business Relationships within a Business Network Context (1994)Dyadic Business Relationships…Industrial networks: A new view of reality (1992)Industrial networks: A new vi…Service encounters and service relationships: Implications for research (1990)Service encounters and servic…Purchasing: Principles and management (1990)Purchasing: Principles and ma…An interaction approach to organizational buying behavior (1985)An interaction approach to or…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…A Service‐Orientated Approach to Marketing of Services (1978)A Service‐Orientated Approach…Breaking Free from Product Marketing (1977)Breaking Free from Product Ma…Free Competition and the Optimal Amount of Fraud (1973)Free Competition and the Opti…A Model of Industrial Buyer Behavior (1973)A Model of Industrial Buyer B…A General Model for Understanding Organizational Buying Behavior (1972)A General Model for Understan…Industrial buying and creative marketing (1967)Industrial buying and creativ…How external stakeholders drive the green public procurement practice? An organizational learning perspective (2021)How external stakeholders dri…The innovation impacts of public procurement offices: The case of healthcare procurement (2020)The innovation impacts of pub…How Procurement Judges The Value of Medical Technologies: A Review of Healthcare Tenders (2019)How Procurement Judges The Va…Improving the green public procurement performance of Chinese local governments: From the perspective of officials’ knowledge (2018)Improving the green public pr…Exploring the critical determinants of environmentally oriented public procurement using the DEMATEL method (2018)Exploring the critical determ…Enhancing green public procurement practices in local governments: Chinese evidence based on a new research framework (2018)Enhancing green public procur…Re-thinking SME disadvantage in public procurement (2017)Re-thinking SME disadvantage …Public procurement reform in the EU: start of a new era? (2017)Public procurement reform in …Designing a public procurement strategy: lessons from local governments (2017)Designing a public procuremen…Investigating the effect of tendering capabilities on SME activity and performance in public contract competitions (2016)Investigating the effect of t…Collaborative purchasing of complex technologies in healthcare (2015)Collaborative purchasing of c…Emerging issues of procurement management: a review and prospect (2012)Emerging issues of procuremen…Public Versus Private Sector Procurement Ethics and Strategy: What Each Sector can Learn from the Other (2011)Public Versus Private Sector …Are public sector procurement models and practices hindering small and medium suppliers? (2011)Are public sector procurement…Explaining Non‐Compliance with European Union Procurement Directives: A Multidisciplinary Perspective (2010)Explaining Non‐Compliance wit…Is local authority procurement ‘lean’? An exploration to determine if ‘lean’ can provide a useful explanation of practice (2009)Is local authority procuremen…Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Developing Buyer-Seller Relationships (1987)The antecedents and consequences of trust in online-purchase decisions (2002)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Forty-five years of Journal of Business Research: A bibliometric analysis (2019)Advertising as Information (1974)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)The Presentation of Self in Everyday Life. (1956)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)An Integrated Model of Buyer-Seller Relationships (1995)Customer satisfaction with services: putting perceived value into the equation (2000)The Uppsala internationalization process model revisited: From liability of foreignness to liability of outsidership (2009)Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Zero defections: quality comes to services. (1990)The Commitment-Trust Theory of Relationship Marketing (1994)Relational Benefits in Services Industries: The Customer's Perspective (1998)Understanding Relationship Marketing Outcomes (2002)Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand (2011)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Antecedents and consequences of trust and satisfaction in buyer‐seller relationships (1998)A review of methods supporting supplier selection (2001)Vendor selection criteria and methods (1991)Organizational innovation adoption: a multi-level framework of determinants and opportunities for future research (2002)Understanding Customer Experience Throughout the Customer Journey (2016)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Evolving to a New Dominant Logic for Marketing (2003)The Role of Market Forces in Assuring Contractual Performance (1981)Evaluating the Potential of Interactive Media through a New Lens: Search versus Experience Goods (1998)Customer perceived value: a substitute for satisfaction in business markets? 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References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1973Free Competition and the Optimal Amount of Fraud3,943 cited
  • 1995Relationship Marketing of Services--Growing Interest, Emerging Perspectives3,167 cited
  • 1994Dyadic Business Relationships within a Business Network Context2,371 cited
  • 1977Breaking Free from Product Marketing2,056 cited
  • 1992Industrial networks: A new view of reality1,497 cited
  • 1967Industrial buying and creative marketing994 cited
  • 1990Service encounters and service relationships: Implications for research930 cited
  • 1972A General Model for Understanding Organizational Buying Behavior914 cited
  • 1973A Model of Industrial Buyer Behavior883 cited
  • 1978A Service‐Orientated Approach to Marketing of Services551 cited
  • 1997Understanding Business Markets365 cited
  • 1990Purchasing: Principles and management242 cited
  • 1996Managing Through Networks: Some Issues and Implications for the NHS225 cited
  • 1985An interaction approach to organizational buying behavior205 cited
  • 2023Services Marketing is Different

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175 cited

Cited by

  • 2011Public Versus Private Sector Procurement Ethics and Strategy: What Each Sector can Learn from the Other77 cited
  • 2018Improving the green public procurement performance of Chinese local governments: From the perspective of officials’ knowledge72 cited
  • 2018Enhancing green public procurement practices in local governments: Chinese evidence based on a new research framework66 cited
  • 2018Exploring the critical determinants of environmentally oriented public procurement using the DEMATEL method64 cited
  • 2020The innovation impacts of public procurement offices: The case of healthcare procurement60 cited
  • 2021How external stakeholders drive the green public procurement practice? An organizational learning perspective56 cited
  • 2017Designing a public procurement strategy: lessons from local governments51 cited
  • 2016Investigating the effect of tendering capabilities on SME activity and performance in public contract competitions47 cited
  • 2010Explaining Non‐Compliance with European Union Procurement Directives: A Multidisciplinary Perspective46 cited
  • 2017Re-thinking SME disadvantage in public procurement46 cited
  • 2012Emerging issues of procurement management: a review and prospect45 cited
  • 2017Public procurement reform in the EU: start of a new era?43 cited
  • 2019How Procurement Judges The Value of Medical Technologies: A Review of Healthcare Tenders42 cited
  • 2015Collaborative purchasing of complex technologies in healthcare41 cited
  • 2009Is local authority procurement ‘lean’? An exploration to determine if ‘lean’ can provide a useful explanation of practice41 cited
  • 2011Are public sector procurement models and practices hindering small and medium suppliers?40 cited