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Reducing the effect of email interruptions on employees

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References

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1934The Human Problems of an Industrial Civilization2,093 cited
1986Information Processing and Human-Machine Interaction: An Approach to Cognitive Engineering1,883 cited
1994Electronic Mail as the Medium of Managerial Choice1,073 cited
1986Information Processing and Human-Machine Interaction913 cited
1975Mind and emotion891 cited
1999Temporal factors in mental work: Effects of interrupted activities427 cited

Cited by

2016The Relationship of Coworker Incivility to Job Performance and the Moderating Role of Self-Efficacy and Compassion at Work: The Job Demands-Resources (JD-R) Approach179 cited
2010Engagement with information and communication technology and psychological well-being115 cited
2009Non-work related computing (NWRC)102 cited
2020Interruptions and Task Transitions: Understanding Their Characteristics, Processes, and Consequences94 cited
2011Email overload: Exploring the moderating role of the perception of email as a ‘business critical’ tool94 cited
2012Designing email tasks for the Business English classroom: Implications from a study of Hong Kong’s key industries84 cited
2019Appraisal of Email Use as A Source of Workplace Stress: A Person-Environment Fit Approach

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82 cited

2010Interruptions in the workplace: A case study to reduce their effects80 cited

2012Effects of e‐mail addiction and interruptions on employees65 cited

2018Charting New Terrain in Work Design: A Study of Hybrid Work Characteristics62 cited

2021You don’t need to answer right away! Receivers overestimate how quickly senders expect responses to non-urgent work emails58 cited

2015SmartWoW – constructing a tool for knowledge work performance analysis54 cited

2007Psychology of Communication Technology Use in the Workplace46 cited

2015Multitasking in the Digital Age40 cited

2022Generational differences in handling technology interruptions: a qualitative study39 cited

2019Finding top performers through email patterns analysis39 cited