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Sources of satisfaction and dissatisfaction with a learning management system in post-adoption stage: A critical incident technique approach
16 references·16 citing·31 second hopsampled
Sources of satisfaction and dissatisfaction with a learning management system in post-adoption stage: A critical incident technique approach (2013)Sources of satisfaction and dissatisfacti…Three Approaches to Qualitative Content Analysis (2005)Three Approaches to Qualitati…User Acceptance of Hedonic Information Systems1 (2004)User Acceptance of Hedonic In…User Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The DeLone and McLean Model o…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (2000)Determinants of Perceived Eas…Task-Technology Fit and Individual Performance (1995)Task-Technology Fit and Indiv…Qualitative Data Analysis: An Expanded Sourcebook (1994)Qualitative Data Analysis: An…Information Systems Success: The Quest for the Dependent Variable (1992)Information Systems Success: …Why we buy what we buy: A theory of consumption values (1991)Why we buy what we buy: A the…The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)The Service Encounter: Diagno…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Content Analysis for the Social Sciences and Humanities. (1970)Content Analysis for the Soci…Richard M. Cyert & James G. March, A Behavioral Theory of The Firm, Prentice-Hall, Inc., Englewood Cliffs, New Jersey, 1963, 332 s. (1964)Richard M. Cyert & James G. M…The critical incident technique. (1954)The critical incident techniq…Analyzing ChatGPT adoption drivers with the TOEK framework (2023)Analyzing ChatGPT adoption dr…Evaluating the actual use of learning management systems during the covid-19 pandemic: an integrated theoretical model (2022)Evaluating the actual use of …E-learning intention of students with anxiety: Evidence from the first wave of COVID-19 pandemic in China (2022)E-learning intention of stude…Standing up for or against: A text-mining study on the recommendation of mobile payment apps (2021)Standing up for or against: A…Online Teaching Experience during the COVID-19 in Pakistan: Pedagogy–Technology Balance and Student Engagement (2021)Online Teaching Experience du…A tale of two frames: Exploring the role of framing in the use discontinuance of volitionally adopted technology (2021)A tale of two frames: Explori…Students’ readiness for blended learning in a leading Malaysian private higher education institution (2020)Students’ readiness for blend…Toward a refined conceptualization of IS discontinuance: Reflection on the past and a way forward (2019)Toward a refined conceptualiz…The role of usability on e-learning user interactions and satisfaction: a literature review (2019)The role of usability on e-le…Student satisfaction with learning management systems: A growth model of belief and use (2019)Student satisfaction with lea…Innovation diffusion theory and customers’ behavioral intention for Islamic credit card (2019)Innovation diffusion theory a…Learning management system acceptance scale (LMSAS): A validity and reliability study (2018)Learning management system ac…The effect of electronic learning systems on the employee's commitment (2016)The effect of electronic lear…Islamic Credit Card Adoption Understanding: When Innovation Diffusion Theory Meets Satisfaction and Social Influence (2016)Islamic Credit Card Adoption …E-learning system use and its outcomes: Moderating role of perceived compatibility (2015)E-learning system use and its…In-flight physical surroundings: quality, satisfaction, and traveller loyalty in the emerging low-cost flight market (2014)In-flight physical surroundin…Understanding Information Technology Usage: A Test of Competing Models (1995)The balanced scorecard: Translating strategy into action (1997)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. (1979)Developing Buyer-Seller Relationships (1987)Measuring Service Quality: A Reexamination and Extension (1992)The theory of planned behavior (1991)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Older Adults' Reasons for Using Technology while Aging in Place (2015)Diffusion of Innovations 1 (2019)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Qualitative research and evaluation methods (1980)Naturalistic inquiry (1985)Scoping studies: advancing the methodology (2010)Using the framework method for the analysis of qualitative data in multi-disciplinary health research (2013)Using thematic analysis in psychology (2006)The qualitative content analysis process (2008)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Disrupted Routines: Team Learning and New Technology Implementation in Hospitals (2001)What Kind of Citizen? The Politics of Educating for Democracy (2004)When Work And Family Are Allies: A Theory Of Work-Family Enrichment (2006)
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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1994Qualitative Data Analysis: An Expanded Sourcebook48,401 cited
  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 2005Three Approaches to Qualitative Content Analysis44,511 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update11,772 cited
  • 1992Information Systems Success: The Quest for the Dependent Variable10,674 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
  • 1954The critical incident technique.8,184 cited
  • 2000Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model6,658 cited
  • 1995Task-Technology Fit and Individual Performance5,991 cited
  • 1964Richard M. Cyert & James G. March, A Behavioral Theory of The Firm, Prentice-Hall, Inc., Englewood Cliffs, New Jersey, 1963, 332 s.4,926 cited
  • 1991Why we buy what we buy: A theory of consumption values4,924 cited
  • 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents4,857 cited

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  • 1970Content Analysis for the Social Sciences and Humanities.4,564 cited
  • 2004User Acceptance of Hedonic Information Systems13,849 cited
  • Cited by

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    • 2021Standing up for or against: A text-mining study on the recommendation of mobile payment apps81 cited
    • 2018Learning management system acceptance scale (LMSAS): A validity and reliability study74 cited
    • 2021Online Teaching Experience during the COVID-19 in Pakistan: Pedagogy–Technology Balance and Student Engagement70 cited
    • 2016The effect of electronic learning systems on the employee's commitment59 cited
    • 2020Students’ readiness for blended learning in a leading Malaysian private higher education institution59 cited
    • 2019Innovation diffusion theory and customers’ behavioral intention for Islamic credit card58 cited
    • 2019Student satisfaction with learning management systems: A growth model of belief and use55 cited
    • 2022Evaluating the actual use of learning management systems during the covid-19 pandemic: an integrated theoretical model52 cited
    • 2022E-learning intention of students with anxiety: Evidence from the first wave of COVID-19 pandemic in China49 cited
    • 2014In-flight physical surroundings: quality, satisfaction, and traveller loyalty in the emerging low-cost flight market45 cited
    • 2021A tale of two frames: Exploring the role of framing in the use discontinuance of volitionally adopted technology37 cited
    • 2016Islamic Credit Card Adoption Understanding: When Innovation Diffusion Theory Meets Satisfaction and Social Influence31 cited