this work references cited by second hop· second hop is a sample of the most-cited connectionsReferences
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- 1994Qualitative Data Analysis: An Expanded Sourcebook48,401 cited
- 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
- 2005Three Approaches to Qualitative Content Analysis44,511 cited
- 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
- 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update11,772 cited
- 1992Information Systems Success: The Quest for the Dependent Variable10,674 cited
- 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
- 1954The critical incident technique.8,184 cited
- 2000Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model6,658 cited
- 1995Task-Technology Fit and Individual Performance5,991 cited
- 1964Richard M. Cyert & James G. March, A Behavioral Theory of The Firm, Prentice-Hall, Inc., Englewood Cliffs, New Jersey, 1963, 332 s.4,926 cited
- 1991Why we buy what we buy: A theory of consumption values4,924 cited
- 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents4,857 cited
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