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« C'est l'étiquette État, mais comme une PME ! » : Hybridation organisationnelle, sentiments d'appartenance et stratégies identitaires des collaborateurs d'une caisse publique de chômage en Suisse

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2015Construction and validation of a hybrid model to measure perceived public service quality (PSQ)25 cited
2015La marque publique entre nouvelles pratiques et valeurs publiques15 cited
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2017In the civil service, but not civil servants

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6 cited