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Strategic Management and Total Quality Management: Challenges and Choices

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References

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1990The deming management method1,052 cited
1982Guide to Quality Control740 cited
1989Juran on Leadership For Quality740 cited
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2018Adapting Total Quality Management (TQM) to Government190 cited
1988Initiation of Strategic Planning by Governments180 cited

Cited by

2002The Corruption of Managerial Techniques by Organizations203 cited
2007Strategic tools: an empirical investigation into strategy in practice in the UK154 cited
2005Managing change: a barrier to TQM implementation in service industries111 cited
2008Business Planning Practices of Family-Owned Firms within a Quality Framework96 cited
2001

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Executive Insights: An Intercultural Communication Model for Use in Global Interorganizational Networks

95 cited

2003Strategic Management: Consideration of Paradoxes, Processes, and Associated Concepts as Applied to Construction94 cited

2010Strategic Planning As an Effective Tool of Strategic Management in Public Sector Organizations70 cited

2007Changing Public Organizations: Four Approaches68 cited

2000Measures to assess the impact of information technology on quality management66 cited

2009STRATEGY FORMATION IN PUBLIC AGENCIES64 cited

2012Impact of TQM Practices on Firm's Performance of Pakistan's Manufacturing Organizations56 cited

2002Strategic Management Innovations in State Transportation Departments42 cited

2006Utilizing performance measurement to modernize the Greek public sector42 cited

2003The strategy process within large construction orgnisations42 cited

2006Effective strategic planning in public transit systems41 cited

1999Strategic management spin‐offs of the Deming approach35 cited