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Using a Structural Model of Halo Effect to Assess Perceptual Distortion Due to Affective Overtones
8 references·15 citing·43 second hop
Using a Structural Model of Halo Effect to Assess Perceptual Distortion Due to Affective Overtones (1983)Using a Structural Model of Halo Effect t…Feature Interactions in Consumer Judgments of Verbal versus Pictorial Presentations (1981)Feature Interactions in Consu…A Marketing Audit Using a Conceptual Model of Consumer Behavior: Application and Evaluation (1981)A Marketing Audit Using a Con…The Direction of Causality between Perceptions, Affect, and Behavior: An Application to Travel Behavior (1980)The Direction of Causality be…Design and Analysis: A Researcher's Handbook (1976)Design and Analysis: A Resear…Design and Analysis: A Researcher's Handbook (1975)Design and Analysis: A Resear…Theories of cognitive consistency : a sourcebook (1969)Theories of cognitive consist…Statistical Theories of Mental Test Scores (1969)Statistical Theories of Menta…A constant error in psychological ratings. (1920)A constant error in psycholog…Guests’ stereotyping and quality evaluations of service delivered by employees with disabilities: does service failure matter? 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References

  • 1969Statistical Theories of Mental Test Scores8,023 cited
  • 1975Design and Analysis: A Researcher's Handbook5,822 cited
  • 1920A constant error in psychological ratings.2,162 cited
  • 1976Design and Analysis: A Researcher's Handbook2,012 cited
  • 1969Theories of cognitive consistency : a sourcebook1,989 cited
  • 1981Feature Interactions in Consumer Judgments of Verbal versus Pictorial Presentations267 cited
  • 1980The Direction of Causality between Perceptions, Affect, and Behavior: An Application to Travel Behavior106 cited
  • 1981A Marketing Audit Using a Conceptual Model of Consumer Behavior: Application and Evaluation81 cited

Cited by

  • 1986Expanding the Ontology and Methodology of Research on the Consumption Experience154 cited
  • 2013Corporate Social Responsibility77 cited
  • 2013Selective Halo Effects Arising From Improving the Interpersonal Skills of Frontline Employees68 cited
  • 2001Improving the measurement of customer satisfaction: a test of three methods to reduce halo45 cited
  • 2012Corporate social responsibility (CSR) as a halo effect in issue management: public response to negative news about pro-social local private companies45 cited
  • 2008Is There a Halo Effect in Satisfaction Formation in Business-to-Business Services?

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41 cited
  • 2020Guests’ stereotyping and quality evaluations of service delivered by employees with disabilities: does service failure matter?28 cited
  • 2013The impact of national brand introductions on hard-discounter image and share-of-wallet25 cited
  • 2014Incorporating Attitude towards Islamic Banking in an integrated Service Quality, Satisfaction, Trust and Loyalty Model23 cited
  • 2018Essay on the origins, development and future of the consumption experience as a concept in marketing and consumer research21 cited
  • 2015Political orientation and perceived quality of television channels14 cited
  • 1994Hierarchical heuristics in evaluation of competitive brands based on multiple cues13 cited
  • 2016The CSR green halo effect on the corporate–public communication: an experimental study11 cited
  • 2019The role of sports sponsorship in negative new stories about a brand: Approach the halo effect9 cited
  • 1994Retail services image measurement: an examination of the stability of a numerical comparative scale9 cited