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Service Quality at the Cellar Door: A Comparison Between Regions

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References

1997Perceptual Dififerences Among Visitor Groups to Wineries215 cited
2000Service quality at the cellar door: implications for Western Australia’s developing wine tourism industry183 cited
1999Education in a West Australian Wine Tourism Context50 cited

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2019Comparing the service experience of satisfied and non-satisfied customers in the context of wine tasting rooms using the SERVQUAL model25 cited
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2008A model and exploratory study for promoting professional sales in winery visitor centers17 cited
2020Sensing, Seizing, and Reconfiguring: Understanding Wine Tourism Development in Emerging Economies Through the Dynamic Capabilities Approach

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2016Winery Tasting-Room Employee Training: Putting Wine First in Oregon14 cited

2014Desarrollo del enoturismo desde la perspectiva de las bodegas familiares14 cited

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