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Influence of the ethical servant leader and ethical climate on customer value enhancing sales performance
16 references·16 citing·39 second hopsampled
Influence of the ethical servant leader and ethical climate on customer value enhancing sales performance (2015)Influence of the ethical servant leader a…Contextualizing Performances of Family Firms (2011)Contextualizing Performances …Servant leadership: Development of a multidimensional measure and multi-level assessment (2008)Servant leadership: Developme…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Trust in leadership: Meta-analytic findings and implications for research and practice. (2002)Trust in leadership: Meta-ana…Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model (1991)Ethical Decision Making by In…Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors (1990)Transformational leader behav…The Organizational Bases of Ethical Work Climates (1988)The Organizational Bases of E…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …A Contingency Framework for Understanding Ethical Decision Making in Marketing (1985)A Contingency Framework for U…Research in Organizational Behavior (1984)Research in Organizational Be…Leadership: The Management of Meaning (1982)Leadership: The Management of…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Servant leadership: A journey into the nature of legitimate power and greatness (1979)Servant leadership: A journey…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…A Path Goal Theory of Leader Effectiveness (1971)A Path Goal Theory of Leader …Coefficient Alpha and the Internal Structure of Tests (1951)Coefficient Alpha and the Int…Complementary effects of CRM and social media on customer co-creation and sales performance in B2B firms: The role of salesperson self-determination needs (2022)Complementary effects of CRM …Operationalizing salesperson performance with secondary data: aligning practice, scholarship, and theory (2021)Operationalizing salesperson …Adopting the configurational approach to the analysis of job satisfaction in Mongolia (2021)Adopting the configurational …The Impacts of Communication Ethics on Workplace Decision Making and Productivity (2020)The Impacts of Communication …Systematic review of determinants of sales performance: Verbekeet al.’s (2011) classification extended (2020)Systematic review of determin…Ethical Climate at the Frontline: A Meta-Analytic Evaluation (2020)Ethical Climate at the Frontl…Investigating Salesperson Performance Factors: A Systematic Review of the Literature on the Characteristics of Effective Salespersons (2019)Investigating Salesperson Per…Does “the servant as leader” translate into Chinese? A cross-cultural meta-analysis of servant leadership (2019)Does “the servant as leader” …Curbing the Undesirable Effects of Emotional Exhaustion on Ethical Behaviors and Performance: A Salesperson–Manager Dyadic Approach (2019)Curbing the Undesirable Effec…Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors (2019)Between a rock and a hard pla…Mirroring the Boss: Ethical Leadership, Emulation Intentions, and Salesperson Performance (2018)Mirroring the Boss: Ethical L…Explicating the Synergies of Self‐Determination Theory, Ethical Leadership, Servant Leadership, and Emotional Intelligence (2018)Explicating the Synergies of …The Functions of a Servant Leader (2017)The Functions of a Servant Le…Creating strategic fit (2017)Creating strategic fitAchieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics (2017)Achieving Top Performance Whi…Influencing the salesforce through perceived ethical leadership: the role of salesforce socialization and person–organization fit on salesperson ethics and performance (2015)Influencing the salesforce th…Exchange and Power in Social Life. 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this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1951Coefficient Alpha and the Internal Structure of Tests43,892 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1984Research in Organizational Behavior10,806 cited
  • 1990Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors5,622 cited
  • 1991Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model4,134 cited
  • 1979Servant leadership: A journey into the nature of legitimate power and greatness4,073 cited
  • 2002Trust in leadership: Meta-analytic findings and implications for research and practice.3,545 cited
  • 1971A Path Goal Theory of Leader Effectiveness3,052 cited
  • 1988The Organizational Bases of Ethical Work Climates2,568 cited
  • 2008Servant leadership: Development of a multidimensional measure and multi-level assessment2,054 cited
  • 2011Contextualizing Performances of Family Firms1,934 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1985A Contingency Framework for Understanding Ethical Decision Making in Marketing1,859 cited
  • 1982Leadership: The Management of Meaning1,514 cited
  • Cited by

    • 2017The Functions of a Servant Leader224 cited
    • 2021Operationalizing salesperson performance with secondary data: aligning practice, scholarship, and theory98 cited
    • 2018Explicating the Synergies of Self‐Determination Theory, Ethical Leadership, Servant Leadership, and Emotional Intelligence97 cited
    • 2019Curbing the Undesirable Effects of Emotional Exhaustion on Ethical Behaviors and Performance: A Salesperson–Manager Dyadic Approach91 cited
    • 2022Complementary effects of CRM and social media on customer co-creation and sales performance in B2B firms: The role of salesperson self-determination needs83 cited
    • 2019Investigating Salesperson Performance Factors: A Systematic Review of the Literature on the Characteristics of Effective Salespersons76 cited
    • 2018Mirroring the Boss: Ethical Leadership, Emulation Intentions, and Salesperson Performance69 cited
    • 2017Creating strategic fit63 cited
    • 2021Adopting the configurational approach to the analysis of job satisfaction in Mongolia62 cited
    • 2015Influencing the salesforce through perceived ethical leadership: the role of salesforce socialization and person–organization fit on salesperson ethics and performance61 cited
    • 2020Ethical Climate at the Frontline: A Meta-Analytic Evaluation55 cited
    • 2020Systematic review of determinants of sales performance: Verbekeet al.’s (2011) classification extended53 cited
    • 2019Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors53 cited
    • 2017Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics52 cited
    • 2020The Impacts of Communication Ethics on Workplace Decision Making and Productivity51 cited
    • 2019Does “the servant as leader” translate into Chinese? A cross-cultural meta-analysis of servant leadership46 cited