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Alleviating the Burden of Emotional Labor
16 references·1 citing·32 second hop
Alleviating the Burden of Emotional Labor (2010)Alleviating the Burden of Emotional LaborA Theory of Cognitive Dissonance (2017)A Theory of Cognitive Dissona…The Managed Heart (2012)The Managed HeartOrganizing and the Process of Sensemaking (2005)Organizing and the Process of…The Ripple Effect: Emotional Contagion and its Influence on Group Behavior (2002)The Ripple Effect: Emotional …Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)Emotional regulation in the w…Ego depletion: Is the active self a limited resource? (1998)Ego depletion: Is the active …Antecedent- and response-focused emotion regulation: Divergent consequences for experience, expression, and physiology. (1998)Antecedent- and response-focu…Sensemaking in Organizations (1996)Sensemaking in OrganizationsEmotional Labor in Service Roles: The Influence of Identity (1993)Emotional Labor in Service Ro…A Review and an Integration of Research on Job Burnout (1993)A Review and an Integration o…Sensemaking and sensegiving in strategic change initiation (1991)Sensemaking and sensegiving i…THE PEOPLE MAKE THE PLACE (1987)THE PEOPLE MAKE THE PLACEMental Representations: A Dual Coding Approach (1986)Mental Representations: A Dua…The Managed Heart: Commercialization of Human Feeling (1984)The Managed Heart: Commercial…Research in Organizational Behavior (1984)Research in Organizational Be…A Theory of Cognitive Dissonance (1957)A Theory of Cognitive Dissona…In the eye of the beholder: emotional labor in academia varies with tenure and gender (2014)In the eye of the beholder: e…The Social Psychology of Organizations. (1979)External Control of Organizations: Resource Dependence Perspective (2011)Sensemaking in Organizations: Taking Stock and Moving Forward (2013)Organizational Response to Adversity: Fusing Crisis Management and Resilience Research Streams (2017)Organizational resilience: a capability-based conceptualization (2019)The Standard Edition of the Complete Psychological Works of Sigmund Freud (1953)The Handbook of Social Psychology (1969)The Influence of Culture, Community, and the Nested‐Self in the Stress Process: Advancing Conservation of Resources Theory (2001)Working memory: looking back and looking forward (2003)A Theory of Social Comparison Processes (1954)Handbook of Industrial and Organizational Psychology. (1977)PEOPLE AND ORGANIZATIONAL CULTURE: A PROFILE COMPARISON APPROACH TO ASSESSING PERSON-ORGANIZATION FIT (1991)PERSON‐ORGANIZATION FIT: AN INTEGRATIVE REVIEW OF ITS CONCEPTUALIZATIONS, MEASUREMENT, AND IMPLICATIONS (1996)CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT (2005)Dual coding theory: Retrospect and current status. (1991)Origins of the modern mind: three stages in the evolution of culture and cognition (1992)Nine Ways to Reduce Cognitive Load in Multimedia Learning (2003)Managing Legitimacy: Strategic and Institutional Approaches (1995)The Emerging Field of Emotion Regulation: An Integrative Review (1998)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Deliberate Learning and the Evolution of Dynamic Capabilities (2002)Doing Gender (1987)PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. (1990)The Job Demands‐Resources model: state of the art (2007)Social Identity Theory and the Organization (1989)Social Identity Theory and the Organization (1989)Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Taking time seriously: A theory of socioemotional selectivity. (1999)Individual differences in two emotion regulation processes: Implications for affect, relationships, and well-being. (2003)Inequity In Social Exchange (1965)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)
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References

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  • 1996Sensemaking in Organizations15,614 cited
  • 1984Research in Organizational Behavior11,176 cited
  • 1984The Managed Heart: Commercialization of Human Feeling8,747 cited
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  • 1987THE PEOPLE MAKE THE PLACE4,648 cited
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  • 2012The Managed Heart3,237 cited
  • 1993A Review and an Integration of Research on Job Burnout

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  • 2014In the eye of the beholder: emotional labor in academia varies with tenure and gender95 cited