Coping with Complexity: Sociocybernetics as a Framework for Communication Management

Howard Nothhaft · Stefan Wehmeier

49 citations0/0 files storedInternational Journal of Strategic Communication

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Public Relations and Crisis Communication Communication Studies and Media Media and Communication Studies

Abstract

Many models currently discussed in PR studies lack a supporting meta-theory of what managing communication is about, and consequently paint a simplistic picture of what communicating with publics or managing phenomena such as reputation actually means. While it is common to speak of “building” trust or “constructing” images, “cultivating” seems a more appropriate metaphor. Publics are complex, dynamic social systems that act in accordance with their own rules and inherent logics. An advanced theory needs to reflect capabilities as well as limitations of managing communication. We present sociocybernetics as a basis on which to found such a theory.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 49 citations exist upstream.

References

1956An introduction to cybernetics 2019Cybernetics or Control and Communication in the Animal and the Machine 1975Organizational Legitimacy: Social Values and Organizational Behavior 1949Cybernetics. Or Control and Communication in the Animal and the Machine 2016Die Gesellschaft der Gesellschaft 1992Notes on the theory of the actor-network: Ordering, strategy, and heterogeneity 1978Theories of Human Communication 2018MANAGING PUBLIC RELATIONS

Cited by

2019Agile communication evaluation and measurement 2018Social Media Recruitment 3.0 2011Communication and Corporate Social Responsibility 2010Vertrauen und Glaubwürdigkeit als Grundlage von Corporate Social Responsibility: Die (massen-)mediale Konstruktion von Verantwortung und Verantwortlichkeit 2010Communication management as a second‐order management function 2014Kommunikative Konstitution von Organisationen

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.