Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

International services marketing: review of research, 1980‐1998

12 references·16 citing·43 second hop

FromToDepth

this work references cited by second hop

References

1963The Structure of Scientific Revolutions35,276 cited
1991The Competitive Advantage of Nations17,449 cited
1985Problems and Strategies in Services Marketing2,819 cited
1988Competition in Global Industries1,648 cited
1993Service Firms' International Entry-Mode Choice: A Modified Transaction-Cost Analysis Approach1,352 cited
1997Experiential Knowledge and Costs in the Internationalization Process1,164 cited
2015Experiential Knowledge and Cost in the Internationalization Process943 cited
1991The Experience Factor in Foreign Market Entry Behavior of Service Firms895 cited
1986Service Multinationals: Conceptualization, Measurement and Theory406 cited
1988Determinants of Foreign Investment of U.S. Advertising Agencies405 cited
1990Entry Mode Choice in Service Industries345 cited
1990The Information Revolution116 cited

Cited by

2002Research on Ending Exchange Relationships: A Categorization, Assessment and Outlook160 cited
2007Internationalization of services: identifying the building‐blocks for future research143 cited
2011Customer relationship management implementation

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

140 cited

2002Strategic challenges for the marketing of services internationally138 cited

2005“I” versus “we”120 cited

2003Relationships, the role of individuals and knowledge flows in the internationalisation of service firms120 cited

2006Why are some Spanish manufacturing firms internationalizing rapidly? The role of business and institutional international networks115 cited

2002Measuring cross‐cultural service quality114 cited

2007Multinational corporation internationalization in the service sector: a study of Japanese trading companies109 cited

2013Service(s) Marketing Research: Developments and Directions106 cited

2005New service development: a stakeholder perspective93 cited

2016Sustainable competitive advantage in tourism organizations: A strategic model applying service dominant logic and tourism's defining characteristics93 cited

2001The Challenge of Electronic Markets for International Business Theory82 cited

2005Determinants of export performance across service types: a conceptual model82 cited

2012The role of context in the multinationality‐performance relationship: A meta‐analytic review81 cited

2019The learning subsystem interplay in service innovation in born global service firm internationalization78 cited