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Emotional Intelligence and Emotion Work: Examining Constructs From an Interdisciplinary Framework
16 references·5 citing·30 second hop
Emotional Intelligence and Emotion Work: Examining Constructs From an Interdisciplinary Framework (2005)Emotional Intelligence and Emotion Work: …What is Emotional Intelligence? (2015)What is Emotional Intelligenc…The Managed Heart (2012)The Managed Heart7 Emotion in Organizations (2007)7 Emotion in OrganizationsEmotional Labor and Burnout: Comparing Two Perspectives of “People Work” (2002)Emotional Labor and Burnout: …The Dimensions, Antecedents, and Consequences of Emotional Labor (1996)The Dimensions, Antecedents, …Improving organizational effectiveness through transformational leadership (1995)Improving organizational effe…Emotional Intelligence: Why It Can Matter More Than IQ (1995)Emotional Intelligence: Why I…Emotion in the Workplace: A Reappraisal (1995)Emotion in the Workplace: A R…The Motivational Effects of Charismatic Leadership: A Self-Concept Based Theory (1993)The Motivational Effects of C…Improving Organizational Effectiveness through Transformational Leadership (1993)Improving Organizational Effe…Emotional Intelligence (1990)Emotional IntelligenceExpression of Emotion as Part of the Work Role (1987)Expression of Emotion as Part…Research in Organizational Behavior. (1986)Research in Organizational Be…The Managed Heart: Commercialization of Human Feeling (1984)The Managed Heart: Commercial…Intraorganizational influence tactics: Explorations in getting one's way. (1980)Intraorganizational influence…Emotion Work, Feeling Rules, and Social Structure (1979)Emotion Work, Feeling Rules, …The Role of Leader Emotional Intelligence in Organizational Learning: A literature Review Using 4I Framework (2021)The Role of Leader Emotional …The cross‐cultural moderators of the influence of emotional intelligence on organizational citizenship behavior and counterproductive work behavior (2020)The cross‐cultural moderators…Emotion Regulation and Its Implications for Leadership (2013)Emotion Regulation and Its Im…Emotional labour underlying caring: an evolutionary concept analysis (2008)Emotional labour underlying c…Developing emotional intelligence through workplace learning: Findings from a case study in healthcare (2006)Developing emotional intellig…The Presentation of Self in Everyday Life. (1956)Exchange and Power in Social Life (2017)Childhood and Society (2026)Social Foundations of Thought and Action : A Social Cognitive Theory (1985)Leadership and Performance beyond Expectations (1987)Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors (1990)Organizational Images and Member Identification (1994)Two Decades of Research and Development in Transformational Leadership (1999)Authentic leadership development: Getting to the root of positive forms of leadership (2005)Stress, social support, and the buffering hypothesis. (1985)SERVICE WITH A SMILE: EMOTIONAL CONTAGION IN THE SERVICE ENCOUNTER. (2001)The dimensionality and antecedents of emotional labor strategies (2004)The Presentation of Self in Everyday Life (2023)The expression of the emotions in man and animals. (1872)Generalized expectancies for internal versus external control of reinforcement. (1966)The effects of leader and follower emotional intelligence on performance and attitude (2002)HIERARCHIES, JOBS, BODIES: (1990)Emotional Labor in Service Roles: The Influence of Identity (1993)Rethinking authenticity in tourism experience (1999)Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)Meta-Analytic review of leader-member exchange theory: Correlates and construct issues. (1997)Ethical leadership: A social learning perspective for construct development and testing (2005)The Impact of Leadership on Student Outcomes: An Analysis of the Differential Effects of Leadership Types (2008)Doing Gender (1987)Development and validation of a measure of emotional intelligence (1998)Focus on Formative Feedback (2008)The Prosocial Classroom: Teacher Social and Emotional Competence in Relation to Student and Classroom Outcomes (2008)Self-Reports in Organizational Research: Problems and Prospects (1986)Managing Legitimacy: Strategic and Institutional Approaches (1995)Toward a knowledge‐based theory of the firm (1996)
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References

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  • 1984The Managed Heart: Commercialization of Human Feeling8,746 cited
  • 1995Emotional Intelligence: Why It Can Matter More Than IQ7,214 cited
  • 1979Emotion Work, Feeling Rules, and Social Structure5,952 cited
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  • 1993The Motivational Effects of Charismatic Leadership: A Self-Concept Based Theory3,638 cited
  • 1993Improving Organizational Effectiveness through Transformational Leadership3,340 cited
  • 2012The Managed Heart3,197 cited
  • 1996The Dimensions, Antecedents, and Consequences of Emotional Labor2,547 cited
  • 2002Emotional Labor and Burnout: Comparing Two Perspectives of “People Work”2,356 cited
  • 1995Improving organizational effectiveness through transformational leadership2,124 cited
  • 1987Expression of Emotion as Part of the Work Role1,489 cited
  • 1995Emotion in the Workplace: A Reappraisal1,476 cited
  • 1980Intraorganizational influence tactics: Explorations in getting one's way.1,394 cited
  • 2007

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7 Emotion in Organizations
1,035 cited

Cited by

  • 2008Emotional labour underlying caring: an evolutionary concept analysis156 cited
  • 2013Emotion Regulation and Its Implications for Leadership79 cited
  • 2006Developing emotional intelligence through workplace learning: Findings from a case study in healthcare68 cited
  • 2020The cross‐cultural moderators of the influence of emotional intelligence on organizational citizenship behavior and counterproductive work behavior61 cited
  • 2021The Role of Leader Emotional Intelligence in Organizational Learning: A literature Review Using 4I Framework26 cited