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Antecedents and Consequences of Customers' Menu Choice in an Authentic Chinese Restaurant Context
16 references·0 citing·39 second hop
Antecedents and Consequences of Customers' Menu Choice in an Authentic Chinese Restaurant Context (2012)Antecedents and Consequences of Customers…Satisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…Satisfaction: A Behavioral Perspective on the Consumer (2010)Satisfaction: A Behavioral Pe…The Roles of the Physical Environment, Price Perception, and Customer Satisfaction in Determining Customer Loyalty in the Restaurant Industry (2009)The Roles of the Physical Env…Influence of the Quality of Food, Service, and Physical Environment on Customer Satisfaction and Behavioral Intention in Quick-Casual Restaurants: Moderating Role of Perceived Price (2009)Influence of the Quality of F…Customer Satisfaction: A Meta-Analysis of the Empirical Evidence (2001)Customer Satisfaction: A Meta…Service quality, customer satisfaction, and customer value: A holistic perspective (1999)Service quality, customer sat…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Marketing for Hospitality and Tourism (1995)Marketing for Hospitality and…Perceived Risk: Further Considerations for the Marketing Discipline (1993)Perceived Risk: Further Consi…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …The Influence of Background Music on the Behavior of Restaurant Patrons (1986)The Influence of Background M…THE APPLICATION OF EXPLORATORY FACTOR ANALYSIS IN APPLIED PSYCHOLOGY: A CRITICAL REVIEW AND ANALYSIS (1986)THE APPLICATION OF EXPLORATOR…Optimum Stimulation Level: Its Relationship to Personality, Demographics, and Exploratory Behavior (1980)Optimum Stimulation Level: It…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…An approach to environmental psychology (1974)An approach to environmental …Consumer Rankings of Risk Reduction Methods (1971)Consumer Rankings of Risk Red…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Understanding Customer Experience Throughout the Customer Journey (2016)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. (1979)Developing Buyer-Seller Relationships (1987)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Modern factor analysis (1960)Role Conflict and Ambiguity in Complex Organizations (1970)Review of Psychometric theory (2nd ed.). (1979)RELATIONS BETWEEN WORK GROUP CHARACTERISTICS AND EFFECTIVENESS: IMPLICATIONS FOR DESIGNING EFFECTIVE WORK GROUPS (1993)When Work–Family Benefits Are Not Enough: The Influence of Work–Family Culture on Benefit Utilization, Organizational Attachment, and Work–Family Conflict (1999)Construction and Initial Validation of a Multidimensional Measure of Work–Family Conflict (2000)Construct validity in psychological tests. (1955)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Evidence for a three-factor theory of emotions (1977)Seeking the Ideal Form: Product Design and Consumer Response (1995)Core affect and the psychological construction of emotion. (2003)Tourism image, evaluation variables and after purchase behaviour: inter-relationship (2001)Destination Competitiveness: Determinants and Indicators (2003)Social Media in Tourism and Hospitality: A Literature Review (2013)Consumer patronage and risk perceptions in Internet shopping (2003)Predicting e-services adoption: a perceived risk facets perspective (2003)Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Understanding Relationship Marketing Outcomes (2002)Market Orientation: A Meta-Analytic Review and Assessment of its Antecedents and Impact on Performance (2005)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Consumer perceived risk: conceptualisations and models (1999)The role of perceived risk in the quality-value relationship: A study in a retail environment (1999)Enhance green purchase intentions (2012)
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References

  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 1974An approach to environmental psychology7,295 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 2001Customer Satisfaction: A Meta-Analysis of the Empirical Evidence2,000 cited
  • 1995Marketing for Hospitality and Tourism1,885 cited
  • 1986THE APPLICATION OF EXPLORATORY FACTOR ANALYSIS IN APPLIED PSYCHOLOGY: A CRITICAL REVIEW AND ANALYSIS1,732 cited
  • 1971Consumer Rankings of Risk Reduction Methods1,407 cited
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  • 1999Service quality, customer satisfaction, and customer value: A holistic perspective1,086 cited
  • 1980Optimum Stimulation Level: Its Relationship to Personality, Demographics, and Exploratory Behavior961 cited
  • 1986The Influence of Background Music on the Behavior of Restaurant Patrons936 cited
  • 2010Satisfaction: A Behavioral Perspective on the Consumer892 cited
  • 2009The Roles of the Physical Environment, Price Perception, and Customer Satisfaction in Determining Customer Loyalty in the Restaurant Industry

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845 cited
  • 2009Influence of the Quality of Food, Service, and Physical Environment on Customer Satisfaction and Behavioral Intention in Quick-Casual Restaurants: Moderating Role of Perceived Price727 cited
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