SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
All that Glitters is not Gold: Employee Retention in Offshored Indian Information Technology Enabled Services
16 references·0 citing·47 second hop
All that Glitters is not Gold: Employee Retention in Offshored Indian Information Technology Enabled Services (2010)All that Glitters is not Gold: Employee R…Economic and Political Weekly (2017)Economic and Political WeeklyTalent management strategy of employee engagement in Indian ITES employees: key to retention (2007)Talent management strategy of…CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT (2005)CONSEQUENCES OF INDIVIDUALS' …‘India calling to the far away towns’ (2005)‘India calling to the far awa…A meta-analysis of relations between person–organization fit and work attitudes (2003)A meta-analysis of relations …Work Relationships in Telephone Call Centres: Understanding Emotional Exhaustion and Employee Withdrawal (2002)Work Relationships in Telepho…MANAGING CUSTOMER SERVICES: HUMAN RESOURCE PRACTICES, QUIT RATES, AND SALES GROWTH. (2002)MANAGING CUSTOMER SERVICES: H…WHY PEOPLE STAY: USING JOB EMBEDDEDNESS TO PREDICT VOLUNTARY TURNOVER. (2001)WHY PEOPLE STAY: USING JOB EM…'Fun and surveillance': the paradox of high commitment management in call centres (2000)'Fun and surveillance': the p…PERSON‐ORGANIZATION FIT: AN INTEGRATIVE REVIEW OF ITS CONCEPTUALIZATIONS, MEASUREMENT, AND IMPLICATIONS (1996)PERSON‐ORGANIZATION FIT: AN I…The Affective Consequences of Service Work (1993)The Affective Consequences of…Personnel/Human Resources Management: A Political Influence Perspective (1991)Personnel/Human Resources Man…Matching People and Organizations: Selection and Socialization in Public Accounting Firms (1991)Matching People and Organizat…Delivering quality service: balancing customer perceptions and expectations (1990)Delivering quality service: b…Employee Turnover: A Meta-Analysis and Review with Implications for Research (1986)Employee Turnover: A Meta-Ana…Employee Turnover: A Meta-Analysis and Review with Implications for Research (1986)Employee Turnover: A Meta-Ana…Handbook of Industrial and Organizational Psychology. (1977)A three-component conceptualization of organizational commitment (1991)Organizational culture and leadership (1993)A meta-analytic review of work–family conflict and its antecedents (2005)Generational differences in work values, outcomes and person‐organisation values fit (2008)Technostress: Technological Antecedents and Implications1 (2011)Economic Action and Social Structure: The Problem of Embeddedness (1985)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)Alumni and their alma mater: A partial test of the reformulated model of organizational identification (1992)The Problem of Measurement Model Misspecification in Behavioral and Organizational Research and Some Recommended Solutions. (2005)How Important are Job Attitudes? Meta-Analytic Comparisons of Integrative Behavioral Outcomes and Time Sequences (2006)Do peers make the place? Conceptual synthesis and meta-analysis of coworker effects on perceptions, attitudes, OCBs, and performance. (2008)Human Resource Bundles and Manufacturing Performance: Organizational Logic and Flexible Production Systems in the World Auto Industry (1995)THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE. (1995)MODES OF THEORIZING IN STRATEGIC HUMAN RESOURCE MANAGEMENT: TESTS OF UNIVERSALISTIC, CONTINGENCY, AND CONFIGURATIONS. PERFORMANCE PREDICTIONS. (1996)Human Resources Practices as Predictors of Work‐Family Outcomes and Employee Turnover (2003)Relational Archetypes, Organizational Learning, and Value Creation: Extending the Human Resource Architecture (2007)Retaining Talent: Replacing Misconceptions With Evidence-Based Strategies (2010)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Job Engagement: Antecedents and Effects on Job Performance (2010)Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)Review and conceptual analysis of the employee turnover process. (1979)The measurement of organizational commitment (1979)Work Group Demography, Social Integration, and Turnover (1989)Incivility in the workplace: Incidence and impact. (2001)A Theory of Cognitive Dissonance (1957)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Strategic talent management: A review and research agenda (2009)The value of value congruence. (2009)Emotion Work, Feeling Rules, and Social Structure (1979)In a Different Voice: Psychological Theory and Women's Development. (1983)Research in Organizational Behavior. (1986)Is “service with a smile” enough? Authenticity of positive displays during service encounters (2004)The customer is not always right: customer aggression and emotion regulation of service employees (2004)The Sociology of Emotional Labor (2009)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Emotional Labor in Service Roles: The Influence of Identity (1993)Why Differences Make a Difference: A Field Study of Diversity, Conflict and Performance in Workgroups (1999)Ethical leadership: A review and future directions (2006)Decentralization of Governance and Development (2002)Urban Informality: Toward an Epistemology of Planning (2005)Why India Cannot Plan Its Cities: Informality, Insurgence and the Idiom of Urbanization (2009)
this work references cited by second hop

References

  • 2017Economic and Political Weekly8,972 cited
  • 2005CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT5,343 cited
  • 1996PERSON‐ORGANIZATION FIT: AN INTEGRATIVE REVIEW OF ITS CONCEPTUALIZATIONS, MEASUREMENT, AND IMPLICATIONS4,837 cited
  • 1990Delivering quality service: balancing customer perceptions and expectations3,870 cited
  • 2001WHY PEOPLE STAY: USING JOB EMBEDDEDNESS TO PREDICT VOLUNTARY TURNOVER.2,909 cited
  • 1991Matching People and Organizations: Selection and Socialization in Public Accounting Firms2,106 cited
  • 1986Employee Turnover: A Meta-Analysis and Review with Implications for Research1,493 cited
  • 2002MANAGING CUSTOMER SERVICES: HUMAN RESOURCE PRACTICES, QUIT RATES, AND SALES GROWTH.1,414 cited
  • 2003A meta-analysis of relations between person–organization fit and work attitudes1,090 cited
  • 1993The Affective Consequences of Service Work989 cited
  • 2007Talent management strategy of employee engagement in Indian ITES employees: key to retention617 cited
  • 1986Employee Turnover: A Meta-Analysis and Review with Implications for Research593 cited
  • 1991Personnel/Human Resources Management: A Political Influence Perspective562 cited
  • 2002Work Relationships in Telephone Call Centres: Understanding Emotional Exhaustion and Employee Withdrawal

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

558 cited
  • 2000'Fun and surveillance': the paradox of high commitment management in call centres547 cited
  • 2005‘India calling to the far away towns’322 cited
  • Cited by

    No citing works inside the corpus for this window.