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Loyalty kiosks: making loyalty cards work

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References

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Cited by

2006An analysis of the e‐service literature: towards a research agenda534 cited
2009Loyalty card programs, customer relationship and information technology: an exploratory approach20 cited
2010Retail-based loyalty card programmes and CRM concepts: an empirical study15 cited
2011Customer Acceptance of a New Interactive Information Terminal in Grocery Retailing10 cited
2015Understanding brand loyalty and disloyalty formation among consumers’ of short life-cycle products6 cited
2012Motivating Shoppers To Come Back: Modeling Consumer Behaviour In Retailer Loyalty Programs5 cited

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