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Product Reviews and Competition in Markets for Repeat Purchase Products
15 references·16 citing·48 second hop
Product Reviews and Competition in Markets for Repeat Purchase Products (2011)Product Reviews and Competition in Market…The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry (2008)The dynamics of online word-o…Self-Selection and Information Role of Online Product Reviews (2008)Self-Selection and Informatio…Online Consumer Review: Word-of-Mouth as a New Element of Marketing Communication Mix (2008)Online Consumer Review: Word-…Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets (2008)Examining the Relationship Be…Exploring the value of online product reviews in forecasting sales: The case of motion pictures (2007)Exploring the value of online…When Online Reviews Meet Hyperdifferentiation: A Study of the Craft Beer Industry (2006)When Online Reviews Meet Hype…The Effect of Word of Mouth on Sales: Online Book Reviews (2006)The Effect of Word of Mouth o…Using Online Conversations to Study Word-of-Mouth Communication (2004)Using Online Conversations to…Consumer Learning, Brand Loyalty, and Competition (2004)Consumer Learning, Brand Loya…Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses: A Study of the Online Brokerage Industry (2002)Measuring Switching Costs and…Reducing Buyer Search Costs: Implications for Electronic Marketplaces (1997)Reducing Buyer Search Costs: …Competition when Consumers have Switching Costs: An Overview with Applications to Industrial Organization, Macroeconomics, and International Trade (1995)Competition when Consumers ha…A Theory of Dynamic Oligopoly, II: Price Competition, Kinked Demand Curves, and Edgeworth Cycles (1988)A Theory of Dynamic Oligopoly…Monopolistic Competition with Outside Goods (1979)Monopolistic Competition with…Stability in Competition (1929)Stability in CompetitionEffects of online reviews and competition on quality and pricing strategies (2022)Effects of online reviews and…Distribution channel and licensing strategy choice considering consumer online reviews in a closed-loop supply chain (2021)Distribution channel and lice…“I just like this e-Retailer”: Understanding online consumers repurchase intention from relationship quality perspective (2021)“I just like this e-Retailer”…Impacts of online consumer reviews on a dual-channel supply chain (2020)Impacts of online consumer re…The role of information technology use for increasing consumer informedness in cross-border electronic commerce: An empirical study (2019)The role of information techn…Online Product Reviews-Triggered Dynamic Pricing: Theory and Evidence (2019)Online Product Reviews-Trigge…Omni-channel retailing: Do offline retailers benefit from online reviews? (2019)Omni-channel retailing: Do of…When Online Reviews Meet Sales Volume Information: Is More or Accurate Information Always Better? (2017)When Online Reviews Meet Sale…Fashion brands on retail websites: Customer performance expectancy and e-word-of-mouth (2017)Fashion brands on retail webs…Design and Evaluation of Auto-Id Enabled Shopping Assistance Artifacts in Customers’ Mobile Phones: Two Retail Store Laboratory Experiments1 (2017)Design and Evaluation of Auto…Translating online customer opinions into engineering characteristics in QFD: A probabilistic language analysis approach (2015)Translating online customer o…How Do Expressed Emotions Affect the Helpfulness of a Product Review? Evidence from Reviews Using Latent Semantic Analysis (2015)How Do Expressed Emotions Aff…Determinants of Mobile Apps' Success: Evidence from the App Store Market (2014)Determinants of Mobile Apps' …Helpfulness of Online Product Reviews as Seen by Consumers: Source and Content Features (2013)Helpfulness of Online Product…Effects of Different Types of Free Trials and Ratings in Sampling of Consumer Software: An Empirical Study (2013)Effects of Different Types of…Impact of online consumer reviews on sales and price strategies: a review and directions for future research (2012)Impact of online consumer rev…Biases in Dynamic Models with Fixed Effects (1981)Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations (1991)What makes a useful online review? Implication for travel product websites (2014)What We Know and Don't Know about Online Word-of-Mouth: A Review and Synthesis of the Literature (2014)The Effect of Electronic Word of Mouth on Sales: A Meta-Analytic Review of Platform, Product, and Metric Factors (2015)Vertical Integration, Appropriable Rents, and the Competitive Contracting Process (1978)Status quo bias in decision making (1988)Competing Technologies, Increasing Returns, and Lock-In by Historical Events (1989)An Economic Analysis of a Drug-Selling Gang's Finances (1998)The Theoretical Underpinnings of Customer Asset Management: A Framework and Propositions for Future Research (2004)Distance, Lending Relationships, and Competition (2005)MONOPOLISTIC COMPETITION AND OPTIMUM PRODUCT DIVERSITY (1975)Stability in Competition (1990)Can Relationship Banking Survive Competition? (2000)Micro-Foundations of Urban Agglomeration Economies (2003)The Strength of Weak Ties (1973)Effects of Word-of-Mouth versus Traditional Marketing: Findings from an Internet Social Networking Site (2009)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Popularity of Brand Posts on Brand Fan Pages: An Investigation of the Effects of Social Media Marketing (2012)A New Product Growth for Model Consumer Durables (1969)Time Series Analysis: Forecasting and Control (1977)The Impact of New Media on Customer Relationships (2010)A Thematic Exploration of Digital, Social Media, and Mobile Marketing: Research Evolution from 2000 to 2015 and an Agenda for Future Inquiry (2016)A Model of Sales. (1980)Electronic markets and electronic hierarchies (1987)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Building Effective Online Marketplaces with Institution-Based Trust (2004)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Dimensions of Consumer Expertise (1987)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Deriving the Pricing Power of Product Features by Mining Consumer Reviews (2011)Managing Brands in the Social Media Environment (2013)Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content (2013)The need to belong: Desire for interpersonal attachments as a fundamental human motivation. (1995)An Integrative Theory of Intergroup Conflict (2000)Econometric Analysis of Cross Section and Panel Data (2001)Estimating the Helpfulness and Economic Impact of Product Reviews: Mining Text and Reviewer Characteristics (2010)The impact of electronic word-of-mouth communication: A literature analysis and integrative model (2012)Networked Narratives: UnderstandingWord-of-Mouth Marketing in Online Communities (2014)Medical Innovation: A Diffusion Study. (1967)Word-of-Mouth Communication and Social Learning (1995)Trust among strangers in internet transactions: Empirical analysis of eBay' s reputation system (2004)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Consumer engagement in a virtual brand community: An exploratory analysis (2011)What Makes Online Content Viral? (2011)Spatial Models of Party Competition (1963)Testing Theories of American Politics: Elites, Interest Groups, and Average Citizens (2014)Text-Based Network Industries and Endogenous Product Differentiation (2016)
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References

  • 1929Stability in Competition6,933 cited
  • 2006The Effect of Word of Mouth on Sales: Online Book Reviews5,993 cited
  • 1979Monopolistic Competition with Outside Goods2,991 cited
  • 2004Using Online Conversations to Study Word-of-Mouth Communication2,600 cited
  • 1997Reducing Buyer Search Costs: Implications for Electronic Marketplaces2,255 cited
  • 2008Online Consumer Review: Word-of-Mouth as a New Element of Marketing Communication Mix1,813 cited
  • 2008Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets1,698 cited
  • 1995Competition when Consumers have Switching Costs: An Overview with Applications to Industrial Organization, Macroeconomics, and International Trade1,519 cited
  • 2007Exploring the value of online product reviews in forecasting sales: The case of motion pictures1,519 cited
  • 2008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry1,225 cited
  • 2008Self-Selection and Information Role of Online Product Reviews1,127 cited
  • 2006When Online Reviews Meet Hyperdifferentiation: A Study of the Craft Beer Industry828 cited
  • 1988A Theory of Dynamic Oligopoly, II: Price Competition, Kinked Demand Curves, and Edgeworth Cycles731 cited
  • 2002Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses: A Study of the Online Brokerage Industry

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721 cited
  • 2004Consumer Learning, Brand Loyalty, and Competition244 cited
  • Cited by

    • 2013Helpfulness of Online Product Reviews as Seen by Consumers: Source and Content Features355 cited
    • 2014Determinants of Mobile Apps' Success: Evidence from the App Store Market264 cited
    • 2015How Do Expressed Emotions Affect the Helpfulness of a Product Review? Evidence from Reviews Using Latent Semantic Analysis148 cited
    • 2017Fashion brands on retail websites: Customer performance expectancy and e-word-of-mouth127 cited
    • 2012Impact of online consumer reviews on sales and price strategies: a review and directions for future research124 cited
    • 2019Online Product Reviews-Triggered Dynamic Pricing: Theory and Evidence117 cited
    • 2020Impacts of online consumer reviews on a dual-channel supply chain111 cited
    • 2017When Online Reviews Meet Sales Volume Information: Is More or Accurate Information Always Better?111 cited
    • 2019The role of information technology use for increasing consumer informedness in cross-border electronic commerce: An empirical study106 cited
    • 2021“I just like this e-Retailer”: Understanding online consumers repurchase intention from relationship quality perspective100 cited
    • 2019Omni-channel retailing: Do offline retailers benefit from online reviews?94 cited
    • 2017Design and Evaluation of Auto-Id Enabled Shopping Assistance Artifacts in Customers’ Mobile Phones: Two Retail Store Laboratory Experiments189 cited
    • 2013Effects of Different Types of Free Trials and Ratings in Sampling of Consumer Software: An Empirical Study85 cited
    • 2015Translating online customer opinions into engineering characteristics in QFD: A probabilistic language analysis approach79 cited
    • 2022Effects of online reviews and competition on quality and pricing strategies74 cited
    • 2021Distribution channel and licensing strategy choice considering consumer online reviews in a closed-loop supply chain50 cited