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The fruits of Business Process Management: an experience report from a Swiss bank
5 references·16 citing·51 second hop
The fruits of Business Process Management: an experience report from a Swiss bank (2007)The fruits of Business Process Management…Business process management: a personal view (2004)Business process management: …Business Process Management: The Third Wave (2003)Business Process Management: …Business process reengineering: a survey of international experience (2001)Business process reengineerin…Implications of business process management for operations management (1997)Implications of business proc…Business Process Engineering (1994)Business Process EngineeringProcess owners in business process management: a systematic literature review (2018)Process owners in business pr…Met4ITIL: A process management and simulation-based method for implementing ITIL (2018)Met4ITIL: A process managemen…An empirical validation of integrated manufacturing business excellence model (2017)An empirical validation of in…The effectiveness of workflow management systems: A longitudinal study (2015)The effectiveness of workflow…Strategising IT service management through ITIL implementation: model and empirical test (2015)Strategising IT service manag…The impact of business process management and applicant tracking systems on recruiting process performance: an empirical study (2014)The impact of business proces…A review of the importance of business process management in achieving sustainable competitive advantage (2014)A review of the importance of…Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation (2013)Using the ITIL Process Refere…Investigating the success of operational business process management systems (2013)Investigating the success of …Investigating process management in firms with quality systems: a multi‐case study (2012)Investigating process managem…Balancing Process Ownership and Line Management in a Matrix-like Organization (2011)Balancing Process Ownership a…IT Requirements of Business Process Management in Practice – An Empirical Study (2010)IT Requirements of Business P…Experiences of implementing process management: a multiple‐case study (2010)Experiences of implementing p…Adoption of Business Process Orientation Practices: Slovenian and Croatian Survey (2010)Adoption of Business Process …Towards a BPM Success Model: An Analysis in South African Financial Services Organisations (2009)Towards a BPM Success Model: …he critical success factors of business process management (2009)he critical success factors o…Firm Resources and Sustained Competitive Advantage (1991)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? 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References

  • 2003Business Process Management: The Third Wave903 cited
  • 1994Business Process Engineering241 cited
  • 2001Business process reengineering: a survey of international experience194 cited
  • 1997Implications of business process management for operations management179 cited
  • 2004Business process management: a personal view123 cited

Cited by

  • 2010Experiences of implementing process management: a multiple‐case study107 cited
  • 2009he critical success factors of business process management88 cited
  • 2014A review of the importance of business process management in achieving sustainable competitive advantage64 cited
  • 2015The effectiveness of workflow management systems: A longitudinal study56 cited
  • 2014The impact of business process management and applicant tracking systems on recruiting process performance: an empirical study55 cited
  • 2013Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation52 cited
  • 2012Investigating process management in firms with quality systems: a multi‐case study45 cited
  • 2010Adoption of Business Process Orientation Practices: Slovenian and Croatian Survey44 cited
  • 2018Process owners in business process management: a systematic literature review39 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2015Strategising IT service management through ITIL implementation: model and empirical test38 cited
  • 2013Investigating the success of operational business process management systems34 cited
  • 2018Met4ITIL: A process management and simulation-based method for implementing ITIL30 cited
  • 2017An empirical validation of integrated manufacturing business excellence model30 cited
  • 2010IT Requirements of Business Process Management in Practice – An Empirical Study29 cited
  • 2009Towards a BPM Success Model: An Analysis in South African Financial Services Organisations29 cited
  • 2011Balancing Process Ownership and Line Management in a Matrix-like Organization27 cited