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Citizen Feedback and Delivery of Urban Services
16 references·5 citing·49 second hop
Citizen Feedback and Delivery of Urban Services (2007)Citizen Feedback and Delivery of Urban Se…The social context of well–being (2004)The social context of well–be…Guidelines for Constructing Consumption Aggregates for Welfare Analysis (2002)Guidelines for Constructing C…Participation in Heterogeneous Communities* (2000)Participation in Heterogeneou…Choices, Values, and Frames (2000)Choices, Values, and FramesWell-Being Over Time in Britain and the USA (1999)Well-Being Over Time in Brita…Subjective well-being: Three decades of progress. (1999)Subjective well-being: Three …The analysis of household surveys (1997)The analysis of household sur…Happiness and Economic Performance (1997)Happiness and Economic Perfor…Satisfaction and comparison income (1996)Satisfaction and comparison i…A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)A Dynamic Process Model of Se…A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)A Dynamic Process Model of Se…Choices, values, and frames. (1984)Choices, values, and frames.Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: H…Does Economic Growth Improve the Human Lot? Some Empirical Evidence (1974)Does Economic Growth Improve …Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States. (1970)Exit, Voice and Loyalty: Resp…Rational Expectations and the Theory of Price Movements (1961)Rational Expectations and the…The impact of unofficial out-of-pocket payments on satisfaction with education in Post-Soviet countries (2016)The impact of unofficial out-…Quality of Service, Expectation, Satisfaction and Trust in Public Institutions: The Abu Dhabi Citizen Satisfaction Survey (2015)Quality of Service, Expectati…Les réformes de la gestion publique basées sur la performance : Expérience et nouveaux enseignements découlant de l'amélioration des services en Indonésie (2013)Les réformes de la gestion pu…Synthesis Report: Review of Impact and Effectiveness of Transparency and Accountability Initiatives (2012)Synthesis Report: Review of I…An Analysis of Policy Satisfaction Using the Expectancy Disconfirmation Model* (2010)An Analysis of Policy Satisfa…Nebraska Symposium on Motivation: 1955 (1957)Social Theory and Social Structure. (1969)The Structure of Psychological Well-Being. 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References

  • 1974Judgment under Uncertainty: Heuristics and Biases28,742 cited
  • 1999Subjective well-being: Three decades of progress.13,895 cited
  • 1970Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States.11,220 cited
  • 1984Choices, values, and frames.6,505 cited
  • 1961Rational Expectations and the Theory of Price Movements5,741 cited
  • 1997The analysis of household surveys4,871 cited
  • 1974Does Economic Growth Improve the Human Lot? Some Empirical Evidence4,610 cited
  • 1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions3,718 cited
  • 1996Satisfaction and comparison income2,969 cited
  • 2000Choices, Values, and Frames2,952 cited
  • 1999Well-Being Over Time in Britain and the USA2,796 cited
  • 2004The social context of well–being2,668 cited
  • 2000Participation in Heterogeneous Communities*1,909 cited
  • 1997Happiness and Economic Performance1,843 cited
  • 1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions1,518 cited
  • 2002Guidelines for Constructing Consumption Aggregates for Welfare Analysis

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Cited by

  • 2012Synthesis Report: Review of Impact and Effectiveness of Transparency and Accountability Initiatives81 cited
  • 2015Quality of Service, Expectation, Satisfaction and Trust in Public Institutions: The Abu Dhabi Citizen Satisfaction Survey29 cited
  • 2016The impact of unofficial out-of-pocket payments on satisfaction with education in Post-Soviet countries17 cited
  • 2010An Analysis of Policy Satisfaction Using the Expectancy Disconfirmation Model*9 cited
  • 2013Les réformes de la gestion publique basées sur la performance : Expérience et nouveaux enseignements découlant de l'amélioration des services en Indonésie2 cited