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PRODUCTION/OPERATIONS MANAGEMENT: AGENDA FOR THE '80s*
10 references·16 citing·29 second hop
PRODUCTION/OPERATIONS MANAGEMENT: AGENDA FOR THE '80s* (1981)PRODUCTION/OPERATIONS MANAGEMENT: AGENDA …Production-Line Approach to Service (2012)Production-Line Approach to S…The Organizational Life Cycle: Issues in the Creation, Transformation, and Decline of "Organizations." (1981)The Organizational Life Cycle…Usable Knowledge, Social Science and Social Problem Solving (1980)Usable Knowledge, Social Scie…Research in Operations Management (1980)Research in Operations Manage…On the Design of Incentives in Business Firms—A Survey of Some Research (1980)On the Design of Incentives i…A classification and evaluation of research in operations management (1980)A classification and evaluati…Where does the customer fit in a service operation? (1979)Where does the customer fit i…Manufacturing in the Corporate Strategy (1979)Manufacturing in the Corporat…Management—Tasks, responsibilities, practices (1974)Management—Tasks, responsibil…Planning Production, Inventories, and Work Force. (1962)Planning Production, Inventor…Diffusion in the Face of Failure: The Evolution of a Management Innovation (2015)Diffusion in the Face of Fail…Understanding trade-offs in the supplier selection process: The role of flexibility, delivery, and value-added services/support (2008)Understanding trade-offs in t…Operations management research: evolution and alternative future paths (2008)Operations management researc…Editorial: Empirical elephants—Why multiple methods are essential to quality research in operations and supply chain management (2008)Editorial: Empirical elephant…A decision framework for supplier rating and purchase allocation: A case in the semiconductor industry (2008)A decision framework for supp…Evolution of operations management: past, present and future (2007)Evolution of operations manag…Manufacturing strategic facility types (2004)Manufacturing strategic facil…Empirical simulation studies in operations management: context, trends, and research opportunities (2004)Empirical simulation studies …Worlds apart? — a look at the operations management area in the US, UK and Scandinavia (2000)Worlds apart? — a look at the…Closing the gap: a polemic on plant‐based research in operations management (1999)Closing the gap: a polemic on…A contingency theoretical model of manufacturing strategy (1996)A contingency theoretical mod…Operations management – from Taylor to Toyota – and Beyond? (1995)Operations management – from …Production/Operations Management: Research Process and Content during the 1980s (1993)Production/Operations Managem…When knowledge is the critical resource, knowledge management is the critical task (1989)When knowledge is the critica…The operations management research agenda: An update (1989)The operations management res…DESIGNING HIGH‐CONTACT SERVICE SYSTEMS: APPLICATION TO BRANCHES OF A SAVINGS AND LOAN* (1984)DESIGNING HIGH‐CONTACT SERVIC…Planning and Control Systems: A Framework for Analysis (1965)Toyota production system and Kanban system Materialization of just-in-time and respect-for-human system (1977)Service Management—Academic Issues and Scholarly Reflections from Operations Management Researchers* (2007)JOURNAL OF OPERATIONS MANAGEMENT (2020)Blueprinting the service company (2002)The servitization of manufacturing (2013)Service innovation in product-centric firms: a multidimensional business model perspective (2014)A Framework for Analyzing Customer Service Orientations in Manufacturing (1989)Quality and effectiveness in Web-based customer support systems (2002)New measurement scales for evaluating perceptions of the technology‐mediated customer service experience (2004)Order of entry and performance in new markets (1988)ENVIRONMENTAL AND ORGANIZATIONAL CONTEXT AND EXECUTIVE TEAM STRUCTURE. (1993)Leading by Leveraging Culture (2003)Empirical Science: New Frontier in Operations Management Research (1991)Is production and operations management a discipline? A citation/co‐citation study (1999)Survey research in operations management: historical analyses (2003)Evaluating Program and Managerial Efficiency: An Application of Data Envelopment Analysis to Program Follow Through (1981)Exponential smoothing: The state of the art (1985)Firing Costs and Labour Demand: How Bad is Eurosclerosis? (1990)Trends in quality management research in higher education institutions (2016)The lessons of learning: Reconciling theories of policy learning and policy change (1992)The Argumentative Turn in Policy Analysis and Planning (1993)Scientific Research in Education (2002)Assessing Operations Management from a Strategic Perspective (1989)An Empirical Analysis of the Product-Process Matrix (1996)Operations management research: some reflections on evolution, models and empirical studies in OM (1997)Creating a sense of mission (1991)Cross-functional issues in the implementation of relationship marketing through customer relationship management (2001)Value in business markets: What do we know? Where are we going? (2005)
this work references cited by second hop

References

  • 1980Usable Knowledge, Social Science and Social Problem Solving1,071 cited
  • 1962Planning Production, Inventories, and Work Force.877 cited
  • 1974Management—Tasks, responsibilities, practices839 cited
  • 1979Where does the customer fit in a service operation?834 cited
  • 2012Production-Line Approach to Service534 cited
  • 1979Manufacturing in the Corporate Strategy304 cited
  • 1981The Organizational Life Cycle: Issues in the Creation, Transformation, and Decline of "Organizations."243 cited
  • 1980Research in Operations Management205 cited
  • 1980A classification and evaluation of research in operations management115 cited
  • 1980On the Design of Incentives in Business Firms—A Survey of Some Research61 cited

Cited by

  • 1989The operations management research agenda: An update105 cited
  • 2008Operations management research: evolution and alternative future paths103 cited
  • 2007Evolution of operations management: past, present and future102 cited
  • 2008Understanding trade-offs in the supplier selection process: The role of flexibility, delivery, and value-added services/support98 cited
  • 2004Empirical simulation studies in operations management: context, trends, and research opportunities

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

74 cited
  • 1995Operations management – from Taylor to Toyota – and Beyond?72 cited
  • 2008A decision framework for supplier rating and purchase allocation: A case in the semiconductor industry69 cited
  • 1989When knowledge is the critical resource, knowledge management is the critical task65 cited
  • 1984DESIGNING HIGH‐CONTACT SERVICE SYSTEMS: APPLICATION TO BRANCHES OF A SAVINGS AND LOAN*59 cited
  • 2015Diffusion in the Face of Failure: The Evolution of a Management Innovation56 cited
  • 1993Production/Operations Management: Research Process and Content during the 1980s52 cited
  • 2000Worlds apart? — a look at the operations management area in the US, UK and Scandinavia49 cited
  • 2004Manufacturing strategic facility types41 cited
  • 2008Editorial: Empirical elephants—Why multiple methods are essential to quality research in operations and supply chain management40 cited
  • 1996A contingency theoretical model of manufacturing strategy39 cited
  • 1999Closing the gap: a polemic on plant‐based research in operations management35 cited