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Measuring retail productivity: what really matters?
16 references·11 citing·42 second hop
Measuring retail productivity: what really matters? (2002)Measuring retail productivity: what reall…The Balanced Scorecard: Translating Strategy Into Action (1997)The Balanced Scorecard: Trans…The balanced scorecard: Translating strategy into action (1997)The balanced scorecard: Trans…Productivity assessment of multiple retail outlets (1996)Productivity assessment of mu…Data envelopment analysis: The evolution of the state of the art (1978?1995) (1996)Data envelopment analysis: Th…Applications of structural equation modeling in marketing and consumer research: A review (1996)Applications of structural eq…Research traditions in marketing (1994)Research traditions in market…Reconciling diverse measures of performance (1994)Reconciling diverse measures …A data envelopment analytic model for assessing the relative efficiency of the selling function (1991)A data envelopment analytic m…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Measuring strategic performance (1986)Measuring strategic performan…Measurement of Business Performance in Strategy Research: A Comparison of Approaches (1986)Measurement of Business Perfo…Measurement of Business Performance in Strategy Research: A Comparison of Approaches (1986)Measurement of Business Perfo…Determining Organizational Effectiveness: Another Look, and an Agenda for Research (1986)Determining Organizational Ef…Issues and Perspectives on Retail Productivity (1984)Issues and Perspectives on Re…Labor Productivity in Retailing (1982)Labor Productivity in Retaili…Productivity in Marketing (1981)Productivity in MarketingPharmaceutical Retail Store Performance Enhancement: The Impact of Digital Usage, 3PL Performance and Customer Orientation (2024)Pharmaceutical Retail Store P…Information technology use in retail chains: Impact on the standardisation of pricing and promotion strategies and performance (2018)Information technology use in…Efficiency Analysis of Retail Chain Stores in Korea (2017)Efficiency Analysis of Retail…A conceptual model for retail productivity (2013)A conceptual model for retail…Evaluating the economic performance of Spanish wineries (2010)Evaluating the economic perfo…Efficiency determinants in retail stores: a Bayesian framework (2010)Efficiency determinants in re…Technical efficiency in the retail food industry (2009)Technical efficiency in the r…An assessment of operational efficiency of retail firms in China (2009)An assessment of operational …An assessment of operational efficiencies in the UK retail sector (2008)An assessment of operational …Managing retail chain profitability based on local competitive conditions: preliminary analysis (2007)Managing retail chain profita…An empirical analysis of productivity growth in retail services: evidence from Spain (2007)An empirical analysis of prod…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Alternative Ways of Assessing Model Fit (1992)Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)The Predictive Validity of Multiple-Item versus Single-Item Measures of the Same Constructs (2007)An empirical comparison of the efficacy of covariance-based and variance-based SEM (2009)On the Measurement of Organizational Slack (1981)The art of Japanese management (1981)WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY. (1990)Clarifying the Entrepreneurial Orientation Construct and Linking It To Performance (1996)Shareholder value, stakeholder management, and social issues: what's the bottom line? (2001)The Measurement of Productive Efficiency (1957)Measuring the efficiency of decision making units (1978)Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis (1984)A survey of DEA applications (2012)Data envelopment analysis 1978–2010: A citation-based literature survey (2012)Network data envelopment analysis: A review (2014)Tobin's $q$ Ratio and Industrial Organization (1981)Strategic alignment: Leveraging information technology for transforming organizations (1999)Corporate Social and Financial Performance: A Meta-Analysis (2003)Entrepreneurial Orientation and Business Performance: An Assessment of past Research and Suggestions for the Future (2009)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)An Inquiry into the Nature and Causes of the Wealth of Nations (1776)A Configuration Theory Assessment of Marketing Organization Fit with Business Strategy and Its Relationship with Marketing Performance (2003)Management Research as a Design Science: Articulating the Research Products of Mode 2 Knowledge Production in Management (2005)External Control of Organizations: Resource Dependence Perspective (2011)Measuring organizational performance in the absence of objective measures: The case of the privately‐held firm and conglomerate business unit (1984)STRATEGIC ALLIANCE STRUCTURING: A GAME THEORETIC AND TRANSACTION COST EXAMINATION OF INTERFIRM COOPERATION. (1993)DOES STAKEHOLDER ORIENTATION MATTER? THE RELATIONSHIP BETWEEN STAKEHOLDER MANAGEMENT MODELS AND FIRM FINANCIAL PERFORMANCE. (1999)“Relationship marketing” and the “markets‐as‐networks approach”—a comparative analysis of two evolving streams of research (1997)The changing dynamic of consumer behavior: implications for cross-cultural research (1997)Commentary—Identifying Social Influence: A Comment on Opinion Leadership and Social Contagion in New Product Diffusion (2010)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)A Strategic Framework for Customer Relationship Management (2005)Measuring Organizational Performance: Towards Methodological Best Practice (2009)Performance measurement and organizational effectiveness: bridging the gap (2004)Productivity and employee satisfaction in flexible workplaces (2004)Breaking down the Wall of Codes: Evaluating Non-Financial Performance Measurement (2006)
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References

  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1997The balanced scorecard: Translating strategy into action8,199 cited
  • 1986Measurement of Business Performance in Strategy Research: A Comparison of Approaches3,502 cited
  • 1996Applications of structural equation modeling in marketing and consumer research: A review2,550 cited
  • 1986Measurement of Business Performance in Strategy Research: A Comparison of Approaches1,998 cited
  • 1986Measuring strategic performance1,304 cited
  • 1996Data envelopment analysis: The evolution of the state of the art (1978?1995)802 cited
  • 1986Determining Organizational Effectiveness: Another Look, and an Agenda for Research478 cited
  • 1997The Balanced Scorecard: Translating Strategy Into Action418 cited
  • 1994Research traditions in marketing145 cited
  • 1982Labor Productivity in Retailing141 cited
  • 1981Productivity in Marketing119 cited
  • 1996Productivity assessment of multiple retail outlets113 cited
  • 1984Issues and Perspectives on Retail Productivity108 cited
  • 1991A data envelopment analytic model for assessing the relative efficiency of the selling function

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93 cited
  • 1994Reconciling diverse measures of performance88 cited
  • Cited by

    • 2008An assessment of operational efficiencies in the UK retail sector69 cited
    • 2009An assessment of operational efficiency of retail firms in China66 cited
    • 2007An empirical analysis of productivity growth in retail services: evidence from Spain51 cited
    • 2010Evaluating the economic performance of Spanish wineries50 cited
    • 2017Efficiency Analysis of Retail Chain Stores in Korea50 cited
    • 2010Efficiency determinants in retail stores: a Bayesian framework43 cited
    • 2009Technical efficiency in the retail food industry39 cited
    • 2018Information technology use in retail chains: Impact on the standardisation of pricing and promotion strategies and performance24 cited
    • 2007Managing retail chain profitability based on local competitive conditions: preliminary analysis22 cited
    • 2013A conceptual model for retail productivity15 cited
    • 2024Pharmaceutical Retail Store Performance Enhancement: The Impact of Digital Usage, 3PL Performance and Customer Orientation8 cited