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The effects of temperature on service employees' customer orientation: an experimental approach
16 references·2 citing·44 second hop
The effects of temperature on service employees' customer orientation: an experimental approach (2012)The effects of temperature on service emp…Civil conflicts are associated with the global climate (2011)Civil conflicts are associate…Cold and Lonely (2008)Cold and LonelyMetaphors We Live By (2003)Metaphors We Live ByInternational Organization for Standardization (ISO) (2003)International Organization fo…Automaticity of social behavior: Direct effects of trait construct and stereotype activation on action. (1996)Automaticity of social behavi…Automaticity of social behavior: Direct effects of trait construct and stereotype activation on action. (1996)Automaticity of social behavi…The role of employee effort in satisfaction with service transactions (1995)The role of employee effort i…Mental contamination and mental correction: Unwanted influences on judgments and evaluations. (1994)Mental contamination and ment…How to build a baby: II. Conceptual primitives. (1992)How to build a baby: II. Conc…An Introduction to the Five‐Factor Model and Its Applications (1992)An Introduction to the Five‐F…THE BIG FIVE PERSONALITY DIMENSIONS AND JOB PERFORMANCE: A META‐ANALYSIS (1991)THE BIG FIVE PERSONALITY DIME…The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)The Service Encounter: Diagno…The SOCO Scale: A Measure of the Customer Orientation of Salespeople (1982)The SOCO Scale: A Measure of …The SOCO Scale: A Measure of the Customer Orientation of Salespeople (1982)The SOCO Scale: A Measure of …Telling more than we can know: Verbal reports on mental processes. (1977)Telling more than we can know…Motivational bases of choice in experimental games (1968)Motivational bases of choice …Linking concepts of playfulness and well-being at work in retail sector (2018)Linking concepts of playfulne…Embodied motivation: Using a goal systems framework to understand the preference for social and physical warmth. 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References

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  • 1991THE BIG FIVE PERSONALITY DIMENSIONS AND JOB PERFORMANCE: A META‐ANALYSIS8,686 cited
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  • 2011Civil conflicts are associated with the global climate770 cited
  • 2008Cold and Lonely

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632 cited
  • 1995The role of employee effort in satisfaction with service transactions618 cited
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    • 2014Embodied motivation: Using a goal systems framework to understand the preference for social and physical warmth.47 cited
    • 2018Linking concepts of playfulness and well-being at work in retail sector23 cited