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A Case Study into the Benefits of Management Training Programs: Impacts on Hotel Employee Turnover and Satisfaction Level

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References

1995THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE.9,338 cited
2003The Role of Perceived Organizational Support and Supportive Human Resource Practices in the Turnover Process1,776 cited
2007Managing the human resources1,164 cited
2005Measuring the impact of human resource management practices on hospitality firms’ performances390 cited
2001The Effect of Employee Turnover on Hotel Profits: A Test Across Multiple Hotels141 cited
2006The costs of employee turnover: when the devil is in the details.27 cited

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2017The structural relationship between TQM, employee satisfaction and hotel performance146 cited
2014A review of human resources management research85 cited
2020A review of antecedents of employee turnover in the hospitality industry on individual, team and organizational levels64 cited
2018The impact of manager training on employee turnover intentions63 cited
2017Impact of human resource management practices on employee turnover intentions63 cited
2015The Effects of Employee Voice and Delight on Job Satisfaction and Behaviors: Comparison Between Employee Generations61 cited
2015Perceived organizational diversity and employee behavior60 cited
2022COVID-19 impact on hospitality retail employees’ turnover intentions

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49 cited

2020Effect of HR Practices on Employee Retention: The Role of Perceived Supervisor Support36 cited

2021Practices in Human Resources and Employee Turnover in the Hospitality Industry35 cited

2014Understanding Employee Delight and Voice From the Internal Marketing Perspective32 cited

2020Hospitality workers’ reward and recognition31 cited

2013Turnover in the hospitality industry: can reciprocity solve the problem?30 cited

2021Putting thesystemback into training and firm performance research: A review and research agenda29 cited

2011Half Job—Half Training? Management Perceptions of Part-time Employee Training in the Hospitality Industry27 cited

2017Measuring return on investment and risk in training – A business training evaluation model for managers and leaders24 cited