The impact of supply‐chain management capabilities on business performance

Jeen‐Su Lim · Mark A. Vonderembse

275 citations0/0 files storedSupply Chain Management An International Journal

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Quality and Supply Management Sustainable Supply Chain Management Outsourcing and Supply Chain Management

Abstract

Purpose The purpose of this article is to empirically test the impact of supply‐chain management (SCM) capabilities on business performance so as to determine to what degree customer‐oriented SCM issues influence competitive position and organizational performance. Design/methodology/approach A rigorous methodology is employed to generate a reliable and valid measurement instrument. Responses from 474 manufacturing managers are then utilized to test a causal model using LISREL®. Findings The results indicate significant positive relationships exist among three types of SCM capabilities (outside‐in, inside‐out, and spanning) and business performance (perceived customer value, customer loyalty, market performance, and financial performance). Practical implications The article demonstrates that strategically developing SCM capabilities such as efficient inbound and outbound transportation, warehousing, and inventory control, production support, packaging, purchasing, order processing, and information dissemination enable a manufacturing firm to identify and take advantage of opportunities in the global marketplace. Research limitations/implications The sample was drawn from manufacturing firms in the USA across four SIC codes. Future studies could collect more extensive data to confirm, refine, and expand upon the model presented and the associated construct measures utilizing confirmatory factor analysis. Extending the research to include additional industries and firms from outside of the USA would enhance the generalizability and usefulness of the findings. Originality/value The paper statistically validates that managers should regard the cultivation of SCM capabilities as a proprietary resource that facilitates competitive advantage. It also contributes a concise instrument that may be used by academics interested in the areas of supply‐chain management processes and firm performance.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 275 citations exist upstream.

References

1979A Paradigm for Developing Better Measures of Marketing Constructs 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications 1994The Capabilities of Market-Driven Organizations 1985How information gives you competitive advantage 1995Market Orientation and the Learning Organization 1993Process innovation: reengineering work through information technology 1989The Structuring of Organizations 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications

Cited by

2015The strategic fit between innovation strategies and business environment in delivering business performance 2011Supply-chain uncertainty: a review and theoretical foundation for future research 2011Supply chain risk management in French companies 2009Assessing resources, logistics service capabilities, innovation capabilities and the performance of container shipping services in Taiwan 2016Supply chain processes

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.