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Development of facilities management in Malaysia

3 references·5 citing·33 second hop

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References

1997Facilities Management: Towards Best Practice326 cited
2000Untangling the tangibles: 'physical evidence' and customer satisfaction in local authority leisure centres69 cited
2003Committed to quality: the use of quality schemes in UK public leisure services55 cited

Cited by

2019Optimising maintenance cost by prioritising maintenance of facilities services in residential buildings36 cited
2014Analytic Hierarchy Process Decision-Making Framework for Procurement Strategy Selection in Building Maintenance Work36 cited
2016Operations and Maintenance Cost for Stratified Buildings: A Critical Review31 cited
2014Optimising maintenance cost performance with skilled technicians21 cited
2016Assessing the readiness of facilities management organizations in implementing knowledge management systems18 cited

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