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A Quality Definition Continuum
10 references·4 citing·32 second hop
A Quality Definition Continuum (1996)A Quality Definition ContinuumMalcolm Baldrige National Quality Award (1997)Malcolm Baldrige National Qua…The meaning of quality (1993)The meaning of qualityRefinement and reassessment of the SERVQUAL scale. (1991)Refinement and reassessment o…Managing quality: the strategic and competitive edge (1989)Managing quality: the strateg…Out of the Crisis (1982)Out of the CrisisCompetitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Competitive Strategy: Techniq…Quality Is Free: The Art of Making Quality Certain (1979)Quality Is Free: The Art of M…Strategy of product quality. (1962)Strategy of product quality.Quality-Control Handbook. (1952)Quality-Control Handbook.Economic Control of Quality of Manufactured Product. (1932)Economic Control of Quality o…Decision support framework for integrating triple bottom line (TBL) sustainability in agriculture supply chain (2021)Decision support framework fo…An effective knowledge quality framework based on knowledge resources interdependencies (2015)An effective knowledge qualit…What Is Quality? A Management Discipline and the Translation Industry Get Acquainted (2014)What Is Quality? A Management…QUALITY ASSESSMENT OF EXPERIENTIAL KNOWLEDGE (2012)QUALITY ASSESSMENT OF EXPERIE…Decisions with Multiple Objectives: Preferences and Value Tradeoffs. (1994)THE ACCOUNTING PROFESSION’S CODE OF ETHICS: IS IT A CODE OF ETHICS OR A CODE OF QUALITY ASSURANCE? (2003)The Concept of Mind (2006)How Do Customers Respond to Increased Service Quality Competition? (2016)Perceived quality: in search of a definition (2022)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Conducting case study research in operations management (1993)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)Foundations of Corporate Success (1995)Managerial choice and performance in service management—a comparison of private sector organizations with further education colleges (2004)Organizational Cultures of Libraries as a Strategic Resource (2004)The Baldrige Education Criteria for Performance Excellence Framework (2006)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)E-S-QUAL (2004)The cornerstones of competitive advantage: A resource‐based view (1993)Varieties of Capitalism (2001)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Process Capability Indices. (1995)On theory in operations management (1998)THE LAW OF CRIME CONCENTRATION AND THE CRIMINOLOGY OF PLACE* (2015)Defining Quality (1993)Customer Satisfaction and Stock Prices: High Returns, Low Risk (2005)Relationship between innovativeness, quality, growth, profitability, and market value (2005)Procedures for Reacting to a Change in Distribution (1971)Statistical process control as a tool for research and healthcare improvement (2003)Data quality for data science, predictive analytics, and big data in supply chain management: An introduction to the problem and suggestions for research and applications (2014)Television Show Preference: Application of a Choice Model (1976)A Model and Measurement Methodology for Predicting Individual Consumer Choice (1981)Choice rules and sensitivity analysis in conjoint simulators (1988)
this work references cited by second hop

References

  • 1980Competitive Strategy: Techniques for Analyzing Industries and Competitors16,592 cited
  • 1982Out of the Crisis7,278 cited
  • 1991Refinement and reassessment of the SERVQUAL scale.3,947 cited
  • 1932Economic Control of Quality of Manufactured Product.3,069 cited
  • 1952Quality-Control Handbook.2,849 cited
  • 1979Quality Is Free: The Art of Making Quality Certain2,574 cited
  • 1989Managing quality: the strategic and competitive edge1,087 cited
  • 1997Malcolm Baldrige National Quality Award155 cited
  • 1993The meaning of quality102 cited
  • 1962Strategy of product quality.102 cited

Cited by

  • 2021Decision support framework for integrating triple bottom line (TBL) sustainability in agriculture supply chain49 cited
  • 2014What Is Quality? A Management Discipline and the Translation Industry Get Acquainted23 cited
  • 2015An effective knowledge quality framework based on knowledge resources interdependencies8 cited
  • 2012QUALITY ASSESSMENT OF EXPERIENTIAL KNOWLEDGE8 cited

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