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ArticleResearch in the field of hospitality

Ruud Reuland1985

Article1985

Research in the field of hospitality

Ruud Reuland · Janet Choudry · Ans Fagel

100 citations·0/0 files stored·International Journal of Hospitality Management

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Customer Service Quality and Loyalty Diverse Aspects of Tourism Research Hospitality and Tourism Education

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2017The Motivation to Work 1983The management of hospitality.

Cited by

2013Effects of Restaurant Satisfaction and Knowledge Sharing Motivation on eWOM Intentions 2013Generic dimensionality of hospitality in the hotel industry: A host–guest relationship perspective 2016Moderating roles of customer characteristics on the link between service factors and satisfaction in a buffet restaurant 2013Measuring Hotel Guest Satisfaction by Using an Online Quality Management System 2012Sustainable Practices in Hospitality: A Research Framework 2013Regional effects on customer satisfaction with restaurants 2009Building Customer Loyalty: A customer experience based approach in a tourism context 2008Shopping orientation-defined segments based on store-choice criteria and satisfaction: an empirical investigation

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Details

Year1985

Typearticle

Published1985-01-01

VenueInternational Journal of Hospitality Management

ISSN-L0278-4319

Languageen

Citations100

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1016/0278-4319(85)90051-9

openalex_workW2071969059

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