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When Opportunity Knocks: Opening the Door Through Teachable Moments

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References

2002Teaching at the Desk: Toward a Reference Pedagogy101 cited
1994Flying a light aircraft: reference service evaluation from a user's viewpoint.86 cited
1995Factors That Influence Reference Success: What Makes Questioners Willing to Return?80 cited
2003Digital Reference as an Instructional Tool: Just in Time and Just Enough.28 cited
2001On the Fly BI27 cited
2005One-on-one instruction : From the reference desk to online chat25 cited

Cited by

2010Middle East information literacy awareness and indigenous Arabic content challenges13 cited
2020Teaching and User Satisfaction in an Academic Chat Reference Consortium8 cited
2020Instruction through virtual reference: mapping the ACRL framework5 cited
2024Challenges and opportunities in teaching and learning in AskALibrarian chat: differences across subject domains3 cited
2022Tracking student learning outcome engagement at the reference desk to facilitate assessment2 cited
2022Pružanje pomoći studentima u procesu traženja informacija kao usluga visokoškolskih knjižnica u Republici Hrvatskoj1 cited

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