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The Skilled Facilitator
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  • 2009Creative consensus on interpretations of qualitative data: The Ward method97 cited
  • 2007Clients' goals and the construction project management process63 cited
  • 2025Handbook of Decision Analysis52 cited
  • 2004Making Smart IT Choices Understanding Value and Risk in Government IT Investments45 cited
  • 2011Facilitative leadership: drawing on Jürgen Habermas’ model of ideal speech to propose a less impositional way to lead42 cited
  • 2002Size matters: large group methods and the process of operational research39 cited
  • 2006The Role of Facilitation in Praxis34 cited
  • 2009Making sense of common sense for change management buy‐in31 cited
  • 2001The Design of a GDSS Meeting Preparation Tool30 cited
  • 2010A method for action research interventions to improve joint problem solving in operational teams in the Swedish construction industry29 cited
  • 2006Using decision support systems to facilitate the social process of knowledge management25 cited
  • 2010Group Support Systems: Overview and Guided Tour25 cited
  • 2008Prescriptive Workflow Design for Collaboration-intensive Processes using the Collaboration Engineering Approach23 cited
  • 2014Critical facilitators: External supports for self-evaluation and improvement in schools

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22 cited
  • 2004Beyond the Silo Approach: Using Group Support Systems in Organizational Behavior Classes to Facilitate Student Understanding of Individual and Group Behavior in Electronic Meetings9 cited