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The Buy-in Benchmark: How Staff Understanding and Commitment Impact Brand and Business Performance
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  • 2005Corporate Branding for Start-ups: The Crucial Role of Entrepreneurs174 cited
  • 2007The Role of Internal Communication and Training in Infusing Corporate Values and Delivering Brand Promise: Singapore Airlines' Experience159 cited
  • 2016Mapping the domain of the fragmented field of internal branding151 cited
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  • 2012Building bank brands: How leadership behavior influences employee commitment136 cited
  • 2015The impact of internal brand management on employee job satisfaction, brand commitment and intention to stay122 cited
  • 2009Internal branding to influence employees' brand promise delivery: a case study in Thailand99 cited
  • 2021The corporate social responsibility (CSR) internal branding model: aligning employees’ CSR awareness, knowledge, and experience to deliver positive employee performance outcomes95 cited
  • 2005Customer perspectives on the role and importance of branding in Irish retail financial services91 cited
  • 2014Motivational drivers that fuel employees to champion the hospitality brand91 cited
  • 2014How to become an employer of choice: transforming employer brand associations into employer first-choice brands90 cited

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2017
The behavioral consequences of internal brand management among frontline employees
88 cited
  • 2014Linking brand commitment and brand citizenship behaviors of airline employees: “The role of trust”84 cited
  • 2015The importance of corporate brand identity in business management: An application to the UK banking sector76 cited
  • 2016IMO and internal branding outcomes: an employee perspective in UK HE74 cited