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Quality management: the way to improve Latin American public libraries?
12 references·0 citing·30 second hop
Quality management: the way to improve Latin American public libraries? (1996)Quality management: the way to improve La…Post-Capitalist Society (2012)Post-Capitalist SocietyTotal Quality Management In The Public Sector: An International Perspective (1994)Total Quality Management In T…The Revision of the UNESCO Public Library Manifesto (1994)The Revision of the UNESCO Pu…Quality Training: (1994)Quality Training:What's Good?: Describing Your Public Library's Effectiveness (1993)What's Good?: Describing Your…Total Quality Management: (1993)Total Quality Management:Literacy and Development in the Third World: Could Librarianship Make a Difference? (1993)Literacy and Development in t…Juran's Quality Control Handbook (1990)Juran's Quality Control Handb…What is total quality control the japanese way (1985)What is total quality control…In search of excellence: Lessons from America's best- run companies (1983)In search of excellence: Less…Out of the Crisis (1982)Out of the CrisisQuality Is Free: The Art of Making Quality Certain (1979)Quality Is Free: The Art of M…Input, process, output: a model for evaluating training (1990)Quality training: findings from a European survey (2001)Exploring TQM awareness in the Greek national business context: between conservatism and reformism cultural determinants of TQM (2007)Factors affecting success of training companies (2017)Total quality management as competitive advantage: A review and empirical study (1995)BEYOND SELF-MANAGEMENT: ANTECEDENTS AND CONSEQUENCES OF TEAM EMPOWERMENT. (1999)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Knowledge Sharing in Organizations: A Conceptual Framework (2003)Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing (2004)The Knowledge Economy (2004)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Conducting case study research in operations management (1993)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)Foundations of Corporate Success (1995)Innovation Speed: A Conceptual Model of Context, Antecedents, and Outcomes (1996)Balancing exploration and exploitation: The moderating role of competitive intensity (2005)Gender and leadership style: A meta-analysis. (1990)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Dimensionalizing Cultures: The Hofstede Model in Context (2011)Service quality and business performance in the UK hotel industry (1996)A qualitative analysis of leadership and quality improvement (1998)The Quality of Standard, Routine and Nonroutine Processes (2003)Measuring service quality at yale university’s libraries (2000)Evaluation Research: An Overview (2006)Assessing Organizational Effectiveness: The Role of Performance Measures (2011)Key concepts in adult education and training (1997)E‐government: a new route to public sector quality (2002)Job standardization and service quality: A closer look at the application of total quality management to the public sector (2002)
this work references cited by second hop

References

  • 1982Out of the Crisis7,278 cited
  • 1983In search of excellence: Lessons from America's best- run companies4,442 cited
  • 2012Post-Capitalist Society3,562 cited
  • 1979Quality Is Free: The Art of Making Quality Certain2,574 cited
  • 1985What is total quality control the japanese way1,816 cited
  • 1990Juran's Quality Control Handbook1,384 cited
  • 1993Total Quality Management:152 cited
  • 1994Total Quality Management In The Public Sector: An International Perspective87 cited
  • 1993What's Good?: Describing Your Public Library's Effectiveness31 cited
  • 1994Quality Training:19 cited
  • 1994The Revision of the UNESCO Public Library Manifesto4 cited
  • 1993Literacy and Development in the Third World: Could Librarianship Make a Difference?4 cited

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