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Shopping Satisfaction at Airport Duty-Free Stores: A Cross-Cultural Comparison
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Shopping Satisfaction at Airport Duty-Free Stores: A Cross-Cultural Comparison (2012)Shopping Satisfaction at Airport Duty-Fre…The Motivation to Work (2017)The Motivation to WorkReliability and Validity Assessment (2011)Reliability and Validity Asse…Cultural influences on consumer satisfaction with impulse and planned purchase decisions (2007)Cultural influences on consum…Shopping Tourism, Retailing and Leisure (2005)Shopping Tourism, Retailing a…Hotel Babylon? Exploring hotels as liminal sites of transition and transgression (2005)Hotel Babylon? Exploring hote…Values and lifestyles of individualists and collectivists: a study on Chinese, Japanese, British and US consumers (2004)Values and lifestyles of indi…Shopping satisfaction for domestic tourists (2001)Shopping satisfaction for dom…Comparative assessment of tourist satisfaction with destinations across two nationalities (2001)Comparative assessment of tou…Describing and Measuring Emotional Response to Shopping Experience (2000)Describing and Measuring Emot…Cross-boder shopping (1995)Cross-boder shoppingRecreational tourism: a social science perspective (1992)Recreational tourism: a socia…Sightseeing tourists' motivation and satisfaction (1991)Sightseeing tourists' motivat…Leisure shopping (1991)Leisure shoppingTourism marketing and management handbook. (1989)Tourism marketing and managem…Importance-Performance Analysis (1977)Importance-Performance Analys…Annals of Tourism Research (1973)Annals of Tourism ResearchCustomer impulse shopping in airports (2024)Customer impulse shopping in …Customer satisfaction and international business: A multidisciplinary review and avenues for research (2022)Customer satisfaction and int…Retail shopping at airports: Making travellers buy again (2021)Retail shopping at airports: …Performance of Retail Stores at Airports and Their Role in Boosting Traveler Satisfaction and Willingness to Repurchase (2021)Performance of Retail Stores …Whether low-cost-carrier passengers spend more on duty-free goods at the airport? Evidence from Incheon International Airport (2020)Whether low-cost-carrier pass…Notice of Violation of IEEE Publication Principles: A Big Data Framework to Identify Tourist Interests Based on Geotagged Travel Photos (2020)Notice of Violation of IEEE P…Determinants of airport retail revenue: a review of literature (2020)Determinants of airport retai…The role of travel patterns in airport duty-free shopping satisfaction: A case study from an Australian regional airport (2019)The role of travel patterns i…Does a reward program affect customers’ behavioural intention of visiting the airport? A case study of Singapore Changi Airport (2019)Does a reward program affect …Investigating customers’ shopping behaviors at airport duty-free shops: impact of shopping flow and alternative shopping malls’ attractiveness (2018)Investigating customers’ shop…An Empirical Study of Female E-shopper’s Satisfaction with Cosmetic Products in China (2018)An Empirical Study of Female …Shopping destinations and trust – Tourist attitudes: Scale development and validation (2016)Shopping destinations and tru…Senior Travelers and Airport Shopping: Deepening Repurchase Decision-making Theory (2014)Senior Travelers and Airport …An approach to environmental psychology (1974)A circumplex model of affect. (1980)Measuring Tourists’ Emotional Experiences toward Hedonic Holiday Destinations (2009)Satisfaction: a behavioral perspective on the consumer (2010)The role of tourists' emotional experiences and satisfaction in understanding behavioral intentions (2013)Understanding the Relationships between Tourists’ Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend (2015)Consumer Behavior: Implications for Marketing Strategy (1983)Reconceptualizing barriers to family leisure (1987)Destination attachment: Effects on customer satisfaction and cognitive, affective and conative loyalty (2009)Cultural tourism: An analysis of engagement, cultural contact, memorable tourism experience and destination loyalty (2017)Social Indicators of Well-Being (1976)A National Customer Satisfaction Barometer: The Swedish Experience (1992)Measuring Service Quality: A Reexamination and Extension (1992)From tourist motivations to tourist satisfaction (2013)Refreshing hotel satisfaction studies by reconfiguring customer review data (2014)Destination service quality, affective image and revisit intention: The moderating role of past experience (2015)The psychology of interpersonal relations. (1958)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Intrinsic Motivation and Self-Determination in Human Behavior (1988)Measuring tourist satisfaction by attribute and motivation: The case of a nature-based resort (2007)The role of motivation in visitor satisfaction: Empirical evidence in rural tourism (2009)The Mediating Effect of Place Attachment on the Relationship between Festival Satisfaction and Loyalty to the Festival Hosting Destination (2012)Evaluating ecotourism sustainability from the integrated perspective of resource, community and tourism (2005)The functional-psychological continuum in the cognitive image of a destination: A confirmatory analysis (2008)An exploratory inquiry into destination risk perceptions and risk reduction strategies of first time vs. repeat visitors to a highly volatile destination (2010)A Review of Scale Development Practices in the Study of Organizations (1995)A Brief Tutorial on the Development of Measures for Use in Survey Questionnaires (1998)A model of destination image formation (1999)Workplace spirituality and employee work attitudes (2003)Positive Psychology in Clinical Practice (2004)Media, Tasks, and Communication Processes: A Theory of Media Synchronicity1 (2008)Assessing Advantage: A Framework for Diagnosing Competitive Superiority (1988)Destination image analysis—a review of 142 papers from 1973 to 2000 (2002)Gain more insight from your PLS-SEM results (2016)The special features of sport: A critical revisit (2009)Souvenirs: Icons of meaning, commercialization and commoditization (2011)Symbolic consumption of tourism destination brands (2011)Ecotourism and Authenticity (2004)Representation of the Online Tourism Domain in Search Engines (2008)Local government: facilitator or inhibitor of sustainable tourism development? (2012)
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References

  • 2017The Motivation to Work5,564 cited
  • 2011Reliability and Validity Assessment5,040 cited
  • 1977Importance-Performance Analysis4,319 cited
  • 1991Sightseeing tourists' motivation and satisfaction527 cited
  • 1989Tourism marketing and management handbook.497 cited
  • 2000Describing and Measuring Emotional Response to Shopping Experience421 cited
  • 2005Shopping Tourism, Retailing and Leisure388 cited
  • 1973Annals of Tourism Research383 cited
  • 2001Comparative assessment of tourist satisfaction with destinations across two nationalities382 cited
  • 2001Shopping satisfaction for domestic tourists321 cited
  • 1992Recreational tourism: a social science perspective319 cited
  • 1995Cross-boder shopping297 cited
  • 2007Cultural influences on consumer satisfaction with impulse and planned purchase decisions259 cited
  • 2005Hotel Babylon? Exploring hotels as liminal sites of transition and transgression240 cited
  • 2004Values and lifestyles of individualists and collectivists: a study on Chinese, Japanese, British and US consumers177 cited
  • 1991Leisure shopping

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161 cited

Cited by

  • 2016Shopping destinations and trust – Tourist attitudes: Scale development and validation126 cited
  • 2014Senior Travelers and Airport Shopping: Deepening Repurchase Decision-making Theory41 cited
  • 2022Customer satisfaction and international business: A multidisciplinary review and avenues for research36 cited
  • 2020Determinants of airport retail revenue: a review of literature28 cited
  • 2019The role of travel patterns in airport duty-free shopping satisfaction: A case study from an Australian regional airport27 cited
  • 2018Investigating customers’ shopping behaviors at airport duty-free shops: impact of shopping flow and alternative shopping malls’ attractiveness26 cited
  • 2021Retail shopping at airports: Making travellers buy again20 cited
  • 2019Does a reward program affect customers’ behavioural intention of visiting the airport? A case study of Singapore Changi Airport20 cited
  • 2020Notice of Violation of IEEE Publication Principles: A Big Data Framework to Identify Tourist Interests Based on Geotagged Travel Photos16 cited
  • 2018An Empirical Study of Female E-shopper’s Satisfaction with Cosmetic Products in China16 cited
  • 2021Performance of Retail Stores at Airports and Their Role in Boosting Traveler Satisfaction and Willingness to Repurchase15 cited
  • 2020Whether low-cost-carrier passengers spend more on duty-free goods at the airport? Evidence from Incheon International Airport14 cited
  • 2024Customer impulse shopping in airports7 cited