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The interactional effects of the internal and external university environment, and the influence of personal values, on satisfaction among international postgraduate students
16 references·16 citing·44 second hopsampled
The interactional effects of the internal and external university environment, and the influence of personal values, on satisfaction among international postgraduate students (2011)The interactional effects of the internal…Advances in Consumer Research (2025)Advances in Consumer ResearchCustomer Satisfaction and Shareholder Value (2004)Customer Satisfaction and Sha…University Students' Perceptions of the Learning Environment and Academic Outcomes: Implications for theory and practice (2002)University Students' Percepti…A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recovery Efforts (2002)A Longitudinal Study of Compl…Key Factors Influencing Student Satisfaction Related to Recruitment and Retention (2001)Key Factors Influencing Stude…Principles and Practice of Structural Equation Modeling (1998)Principles and Practice of St…The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…Customer Switching Behavior in Service Industries: An Exploratory Study (1995)Customer Switching Behavior i…The Self-Regulation of Attitudes, Intentions, and Behavior (1992)The Self-Regulation of Attitu…Alternative Ways of Assessing Model Fit (1992)Alternative Ways of Assessing…Toward a theory of the universal content and structure of values: Extensions and cross-cultural replications. (1990)Toward a theory of the univer…Bound to lead: the changing nature of American power (1990)Bound to lead: the changing n…Social Values and Social Change: Adaptation to Life in America. (1985)Social Values and Social Chan…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…The Role of Personal Values in Marketing and Consumer Behavior (1977)The Role of Personal Values i…The nature of human values (1973)The nature of human valuesDefining Quality in Higher Education and Identifying Opportunities for Improvement (2024)Defining Quality in Higher Ed…Revisiting the ‘U-curve’ hypothesis: international students’ academic, sociocultural, and psychological adjustment trajectories at a British university (2023)Revisiting the ‘U-curve’ hypo…Tracing Chinese international students’ psychological and academic adjustments in uncertain times: An exploratory case study in the United Kingdom (2022)Tracing Chinese international…A conducive learning environment in international higher education: A systematic review of research on students’ perspectives (2022)A conducive learning environm…The Experience of International Students and Institutional Recommendations: A Comparison Between the Students From the Developing and Developed Regions (2021)The Experience of Internation…Moderating effect of perceived trust on service quality – student satisfaction relationship: evidence from Indian higher management education institutions (2020)Moderating effect of perceive…Mapping global research related to international students: a scientometric review (2020)Mapping global research relat…A pragmatic model of student satisfaction: a viewpoint of private higher education (2019)A pragmatic model of student …Developing a Host Culture for International Students: What Does It Take? (2018)Developing a Host Culture for…Experience of International Education of East Asian Students in English-speaking Countries: A four-dimensional approach (2017)Experience of International E…How student beliefs about knowledge and knowing influence their satisfaction with assessment and feedback (2016)How student beliefs about kno…Higher Education as an Extended Duration Service (2016)Higher Education as an Extend…The international student's experience: an exploratory study of students from Vietnam (2015)The international student's e…A methodological review of structural equation modelling in higher education research (2015)A methodological review of st…"It's Both Ways": How International Students Negotiate Belonging in Local and Global Contexts (2015)"It's Both Ways": How Interna…Factors Influencing the Satisfaction of International Postgraduate Students in the Malaysian Context—A Literature Review and A Proposed Model (2014)Factors Influencing the Satis…Structural Model Evaluation and Modification: An Interval Estimation Approach (1990)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. (1979)Developing Buyer-Seller Relationships (1987)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Zero defections: quality comes to services. (1990)Measuring Service Quality: A Reexamination and Extension (1992)Relational Benefits in Services Industries: The Customer's Perspective (1998)A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery (1999)Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)The Discovery of Grounded Theory (2017)Conflict, arousal, and curiosity. (1960)Culture's Consequences: International Differences in Work-Related Values. (1983)A dark side of the American dream: Correlates of financial success as a central life aspiration. (1993)Values and Behavior: Strength and Structure of Relations (2003)When helping helps: Autonomous motivation for prosocial behavior and its influence on well-being for the helper and recipient. (2010)EQS : structural equations program manual (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Learning to Teach in Higher Education (2003)Instruments for obtaining student feedback: a review of the literature (2005)Using student-centred learning environments to stimulate deep approaches to learning: Factors encouraging or discouraging their effectiveness (2010)Defining and Measuring Academic Success (2020)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Understanding Attitudes and Predicting Social Behavior (1980)Extending the Theory of Planned Behavior: A Review and Avenues for Further Research (1998)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)Ego depletion and the strength model of self-control: A meta-analysis. (2010)Multidimensional Assessment of Emotion Regulation and Dysregulation: Development, Factor Structure, and Initial Validation of the Difficulties in Emotion Regulation Scale (2003)Structural Equation Modelling: Guidelines for Determining Model Fit (2008)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries (1992)Framing Processes and Social Movements: An Overview and Assessment (2000)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Bibliometric Methods in Management and Organization (2014)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1998Principles and Practice of Structural Equation Modeling36,041 cited
  • 1992Alternative Ways of Assessing Model Fit27,192 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 2025Advances in Consumer Research13,264 cited
  • 1973The nature of human values10,141 cited
  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited
  • 1995Customer Switching Behavior in Service Industries: An Exploratory Study2,903 cited
  • 1990Toward a theory of the universal content and structure of values: Extensions and cross-cultural replications.2,338 cited
  • 1992The Self-Regulation of Attitudes, Intentions, and Behavior2,185 cited
  • 2002University Students' Perceptions of the Learning Environment and Academic Outcomes: Implications for theory and practice1,415 cited
  • 2004Customer Satisfaction and Shareholder Value1,336 cited
  • 1990Bound to lead: the changing nature of American power1,305 cited
  • 2002A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recovery Efforts1,201 cited
  • 1977The Role of Personal Values in Marketing and Consumer Behavior783 cited
  • 2001Key Factors Influencing Student Satisfaction Related to Recruitment and Retention

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763 cited
  • 1985Social Values and Social Change: Adaptation to Life in America.707 cited
  • Cited by

    • 2019A pragmatic model of student satisfaction: a viewpoint of private higher education94 cited
    • 2020Moderating effect of perceived trust on service quality – student satisfaction relationship: evidence from Indian higher management education institutions66 cited
    • 2015A methodological review of structural equation modelling in higher education research65 cited
    • 2016How student beliefs about knowledge and knowing influence their satisfaction with assessment and feedback65 cited
    • 2020Mapping global research related to international students: a scientometric review63 cited
    • 2022A conducive learning environment in international higher education: A systematic review of research on students’ perspectives36 cited
    • 2021The Experience of International Students and Institutional Recommendations: A Comparison Between the Students From the Developing and Developed Regions34 cited
    • 2018Developing a Host Culture for International Students: What Does It Take?28 cited
    • 2016Higher Education as an Extended Duration Service26 cited
    • 2022Tracing Chinese international students’ psychological and academic adjustments in uncertain times: An exploratory case study in the United Kingdom21 cited
    • 2015The international student's experience: an exploratory study of students from Vietnam21 cited
    • 2024Defining Quality in Higher Education and Identifying Opportunities for Improvement21 cited
    • 2017Experience of International Education of East Asian Students in English-speaking Countries: A four-dimensional approach20 cited
    • 2015"It's Both Ways": How International Students Negotiate Belonging in Local and Global Contexts12 cited
    • 2023Revisiting the ‘U-curve’ hypothesis: international students’ academic, sociocultural, and psychological adjustment trajectories at a British university11 cited
    • 2014Factors Influencing the Satisfaction of International Postgraduate Students in the Malaysian Context—A Literature Review and A Proposed Model11 cited