An integration of BSC and AHP for sustainable growth of manufacturing industries

Vembar Nainar Sundharam · Vinay Sharma · I.S. Stephan Thangaiah

38 citations0/0 files storedInternational Journal of Business Excellence

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Accounting and Organizational Management Multi-Criteria Decision Making Strategic Planning and Analysis

Abstract

Manufacturing industries are intense pressure to determine way to increase profit and sustain in the rapidly changing competitive market. Penetration of global market has forced industries to deliver what customers wants, and even further, what will delight them. Industries realise that delivering cost effective and high-quality products to customers in a timely manner is crucial for their today’s survival. Hence, industries seek a process that helps to organise, simplify, and expedite decision making process more accurate. Balanced scorecard is a strategic management tool to decide the criterion of critical success factors for industries growth. Analytic hierarchical process helps for evaluating various criteria to determine the best among the factors. This study is aimed to integrate BSC and AHP for a sustainable growth of manufacturing industries.

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References

1985The Analytic Hierarchy Process 2004Co-creation experiences: The next practice in value creation 1996Using the balanced scorecard as a strategic management system 1996Linking the Balanced Scorecard to Strategy 1990Remarks on the Analytic Hierarchy Process 1996The Competitive Advantage 2003Business processes—attempts to find a definition 2000An integrated approach to innovative product development using Kano’s model and QFD

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