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An analytical Kano model for customer need analysis · Study

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ArticleAn analytical Kano model for customer need analysis

Qianli Xu2008

Article2008

An analytical Kano model for customer need analysis

Qianli Xu · Jianxin Roger Jiao · X. Jessie Yang · Martin G. Helander · Halimahtun M. Khalid · Anders Opperud

428 citations·0/0 files stored·Design Studies

No readable copy stored yet — this record is metadata only.

Quality Function Deployment in Product Design Product Development and Customization Color perception and design

Abstract

No abstract was published for this record.

Citations in this library

Stored only when both papers are in the corpus — 428 citations exist upstream.

References

1984Attractive Quality and Must-Be Quality 1998How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment 1993KANO’S METHODS FOR UNDERSTANDING CUSTOMER-DEFINED QUALITY 1998A Framework for Decision-Based Engineering Design

Cited by

2010Understanding customer needs through quantitative analysis of Kano's model 2015Crowd intelligence: Analyzing online product reviews for preference measurement 2017Kano qualitative vs quantitative approaches: An assessment framework for products attributes analysis 2016Requirement management for product-service systems: Status review and future trends 2017Product design in the circular economy: Users' perception of end-of-life scenarios for electrical and electronic appliances 2010Analysis of Kano‐model‐based customer needs for product development 2017Empirical research on Kano’s model and customer satisfaction 2014Quantification and integration of Kano’s model into QFD for optimising product design

Details

Year2008

Typearticle

Published2008-09-01

VenueDesign Studies

ISSN-L0142-694X

Languageen

Citations428

Files0 public / 0

ShelfQuality Function Deployment in Product Design

Identifiers

doi10.1016/j.destud.2008.07.001

openalex_workW2077565335

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