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Determination of level-of-service scale values for quantitative bus transit service attributes based on user perception

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References

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2012

Structural Equation Modelling for Analysing Passengers’ Perceptions about Railway Services

158 cited

2006Passenger Wait Time Perceptions at Bus Stops: Empirical Results and Impact on Evaluating Real - Time Bus Arrival Information156 cited

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2019Diffusion approximation for exploring the correlation between failure rate and bus-stop operation27 cited
2020Determination of service quality attributes based on user perception for paratransit services in developing country like India27 cited
2020Determining the level of service measures to evaluate service quality of fixed-route shared motorized para-transit services24 cited
2018Investigating perception of captive and choice riders for formulating service standards of ordinary and premium buses in Indian cities22 cited
2020Heterogeneity in perception of service quality attributes of bus transit across various user categories- A case of Kolkata20 cited
2019Quality assessment of city bus service based on subjective and objective service quality dimensions20 cited
2016Methodology to determine service delivery levels for public transportation16 cited
2018Bus Capacity Estimation using Stochastic Queuing Models for Isolated Bus Stops in China16 cited
2021Identifying areas of intervention for enhancing the attractiveness of Inland waterway transport based on users’ perception: A case study of Kerala15 cited
2021Using Fuzzy Clustering of User Perception to Determine the Number of Level-of-Service Categories for Bus Rapid Transit14 cited
2018A Review of Service Assessment Attributes and Improvement Strategies for Public Transport14 cited